 1 edit | OK, from the other posts here, you are most likely using PPPoA vrs PPPoE.
Looking at the ADSL_X5_5554.pdf ( »www.zoom.com/graphics/datasheets···5554.pdf ) data sheet, it doesn't say if it supports PPPoA.
As for the user manual (»www.zoom.com/documentation/adsl/···_Eng.pdf ) Take a look at page 5, for VPI, VCI, and Encapsulation. But look at the note at the bottom of the page.
Page 11 says to get the settings from your provider (You haven't been able to gets those, from what I understand from your msg.) So???? Not sure what else.
I am thinking you need to contact one of the Techs here using IM.
This link may help. It's to a FAQ. Hope it works properly.
»zoom.custhelp.com/cgi-bin/zoom.c···jaF90eXB lPTMmcF9wcm9kX2x2bDE9MjUmcF9wcm9kX2x2bDI9ODImcF9jYXRfbHZsMT1_YW55fiZwX3NvcnRfYnk9ZGZsdCZwX3B hZ2U9MQ**&p_li= -- Tim |