 newviewEx .. Ex .. ExactlyPremium
join:2001-10-01
Parsonsburg, MD
kudos:1
 ·Vonage
 ·DIRECTV
| Shut 'em down . . . . . . and let the abuse department sort 'em out.
Most ISPs have an AUP/TOS which specifically addresses this problem. But most are hesitant to enforce it because they are afraid to lose customers.
Well, do you really need a customer who is not in control of his/her own machine? A customer whose machine is spewing thousands of spam messages a day and is jeopardizing the ability of the rest of your customers to use the service as it was meant to be used? Do you really want a customer whose actions (or lack therof) is forcing other ISPs to blacklist you?
Shut 'em down immediately . . . and MAKE them secure their machine to regain their connectivity.
And it they don't secure it, terminate them . . . with extreme prejudice.
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The Rules of Spam | Maryland's New Anti-Spam Law
Where are we going? And what's with the hand basket? |
