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zernickow

join:2002-08-31
Los Angeles, CA

Vonage's Service is Horrible

I have been with Vonage about 8 months now.

They Suck!

When speaking with someone over the Vonage line the other person breaks up all the time.

There website with all those cool features is the slowest site i have ever been on.

The Customer Service really sucks. They transfer you to the next person who is supposed to help you and I usually get a message telling me to call again cause there too busy.

Our 800# with them is regularly down. Unfortunately thats the only number our customers have. Basically the $100/month vonage is saving us is costing us literally thousands a month right now and were going to switch. I wish we tested the system before we tons of money advertise the company with the Vonage number.

Some might say I have a slow connection... or i don't have it setup right. LOL...nope... I know what im doing and Vonage can't suggest anything. According to them this is as good as it gets. BTW my broadband speed is 1500/256K and I have tried there system at more than one location.

Stay away from Vonage.
Thanks,

Kevin Zernickow

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