THEY ABSOLUTELY SUCK!!! CUSTOMER SERVICE SUCKS! SALES REPS SUCK! MANAGEMENT SUCKS! THEY SCREW EVERY BILL UP! STAY AWAY FROM THEM LIKE THE PLAGUE!!!!!!!
well.. even if they suck, cais is the one ISP i have friends using who had a no interruption of service (read this as 24/7 connection at full bandwidth) for more than 76 days. i think that's something to consider.