Don't worry, NBN is always working on the problem! That is what we pay them for, to work on problems, even if the problems are never really resolved! That is cuz if there are no problems, it would just be foolish to continue to pay them for their sublime services!
NBN is always thinking for their own future, what more could a consumer ask?!
i dont care what we pay, i think we all deserve some sort of credit, IF You want to own a company then dam straight meet the consumers needs and wants.