tbonecopper
Apple Computers Will Rule One Day
join:2003-10-27
Orange Park, FL
| [DW6000] upgrade now available
Hello. I just got off the phone with tech support (877-253-2391) and they informed me that the upgrade to the DW 6000 for current 4000 users just became available about 4 hours ago. The costs are as follows:
if you don't renew your contract, the equipment is 424.00.
If you renew your contract for 15 months, the cost is 224.00.
If you want the number let me know. But you can also call the above number and they can transfer you.
I'm ordering mine today!
Have a good weekend.
Michael. |
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llewis01
join:2002-12-09
Locust Hill, VA
| What is the big gain on upgrading to the DW6000 over the DW4000? Juat want to know before I sink anymore money into the blackhole in space.
Thanks,
Dail
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Direcway SRS 4.0.3.9 CE/SP-CGR4 1370 WinXP/SP1 Pentium 350 Where is the speed? |
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Dominokat
"Hi"
Premium
join:2002-08-06
Boothbay, ME
clubs:
 ·RoadRunner Cable
| reply to tbonecopper
And who believes Tech Support? Not me.
I signed up to be notified when the upgrade is available. Until I hear from that, or more users here. I won't hold my breath.
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*DW4000*BE*4.0.3.9*SP-C*AFD Tweaks*G4R/1370H*Gateway.18*WinXP-Pro* |
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watchman57
My Sis And I 4 And 3 Yrs Old
Premium
join:2001-06-08
Siler City, NC | I second that DominoKat!
Best Regards,
Chris |
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dickf
join:2001-10-30
Palmdale, CA | reply to tbonecopper
I won't be upgrading mine until I see some decent speeds posted from the 6000's already out there. So far I don't see any difference.
Dick
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DRS,Satmex5,990,signal 92, win98se,ICS, Version 4.0.3.9 version6 no A or B |
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anthrorules
Premium
join:2003-09-14
Rollinsville, CO | reply to tbonecopper
That is only available for Direcway "direct" customers, correct? Not available for VARs customers, correct?
That should be clarified for others who are VARs customers seeking this type of info...
Thanks. |
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Rfsjr2
Clean up to the Elbow
Premium
join:2001-08-11
Ferndale, WA
clubs:
|  reply to tbonecopper
said by tbonecopper  :
If you renew your contract for 15 months, the cost is 224.00.
Hmmm...That sounds fair enough for me. Can't build a suitable host for that. Now, if I could just justify the headache of switching providers...;)
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*Frank* Earthlink SRS G4R 970_.42. W2K Pro SP4. 4.0.3.9_P14. Wired LAN, 2 clients. |
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weiser
GO CUBS
Premium
join:2003-05-07
South Bend, IN | reply to tbonecopper
I think I'll stick with my 4000 and EL........:) |
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tbonecopper
Apple Computers Will Rule One Day
join:2003-10-27
Orange Park, FL | reply to tbonecopper
the direct number for the upgrade is as follows:
1-800-427-7524
no it is not available for vars customers as the 6000 was designed for customers who could not get the 4020. |
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Dominokat
"Hi"
Premium
join:2002-08-06
Boothbay, ME
clubs:
·RoadRunner Cable
| reply to Dominokat
said by Dominokat :
And who believes Tech Support? Not me.
I signed up to be notified when the upgrade is available. Until I hear from that, or more users here. I won't hold my breath.
With two or three additional threads started with the same topic, perhaps the 6000 really is available.
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*DW4000*BE*4.0.3.9*SP-C*AFD Tweaks*G4R/1370H*Gateway.18*WinXP-Pro* |
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weiser
GO CUBS
Premium
join:2003-05-07
South Bend, IN
 ·AT&T DSL Service
| said by Dominokat :
said by Dominokat :
And who believes Tech Support? Not me.
I signed up to be notified when the upgrade is available. Until I hear from that, or more users here. I won't hold my breath.
With two or three additional threads started with the same topic, perhaps the 6000 really is available.
One user said he ordered upgrade this morning.
Pretty cheesy for DW not to send u confirmation e-mail huh DOM........;)
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EL/G4R/970/4.0.3.9/proxy on/winxp pro/drtcp/no sp/neoplanet |
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tm227218
join:2003-02-24
Charlottesville, VA
| reply to Dominokat
"if you don't renew your contract, the equipment is 424.00"
This is incorrect. According to the CSR I talked to, you MUST agree to a new 15 month service contract starting NOW.
Not only that but he said there is NO 30 day trial period.
This smells - would they not give you a trial period if the 6000 works OK ?
When I got the 4000 installed, I had no leverage because the incompetent installer brought the wrong power supply which I had to get replaced myself (took two months with HNS) and they wouldn't give me an extension on the 30 day trial period !
My service has been on and off since then but I was willing to try a 6000 to see if it fixed my problems.
Someone please tell me why I should now give them the benefit of the doubt ? |
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weiser
GO CUBS
Premium
join:2003-05-07
South Bend, IN
·AT&T DSL Service
| said by tm227218 :
Someone please tell me why I should now give them the benefit of the doubt ?
I WOULDN'T if I were you......maybe an installer can chime in here and give you more light on the subject.
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EL/G4R/970/4.0.3.9/proxy on/winxp pro/drtcp/no sp/neoplanet |
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hhkr
Tim
Premium
join:2001-11-24
Big Sur, CA
| reply to weiser
said by weiser :
said by Dominokat :
said by Dominokat :
And who believes Tech Support? Not me.
I signed up to be notified when the upgrade is available. Until I hear from that, or more users here. I won't hold my breath.
With two or three additional threads started with the same topic, perhaps the 6000 really is available.
One user said he ordered upgrade this morning.
Pretty cheesy for DW not to send u confirmation e-mail huh DOM........;)
Well they probably sent you the confirmation email and their server was down so it didn't go out. Or ... they sent it out and your spam filters killed it. 
tim
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DirecWay 6000 pro | SatMex5 1230mhz | Linksys BEFSX41 | Linksys wap11 | 7 clients, 3-XP, 2-2k, 1-RedHat, 1-Mandrake | |
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Dominokat
"Hi"
Premium
join:2002-08-06
Boothbay, ME
clubs:
·RoadRunner Cable
| said by hhkr :
Well they probably sent you the confirmation email and their server was down so it didn't go out. Or ... they sent it out and your spam filters killed it. tim
I don't have any spam filters....
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*DW4000*BE*4.0.3.9*SP-C*AFD Tweaks*G4R/1370H*Gateway.18*WinXP-Pro* |
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twelvestring
Orbital Blues-----
Premium
join:2003-03-02
Nice, CA
| reply to tbonecopper
their own spam filters killed it.. detected bull.. DAVe
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DwaySRS|SM5 1050 Horizontal|RSL 94|XPOL Perfect|Host-duron 800/512SDR-Win2KPro/SP3-IE6-CE 4.0.3.9_P8|clients/3-win98 Ath 1800xp/1-xp pro Ath 2400xp|DRTCP Tweaked+uplink|Proxy on......What a day for a daydream!!! |
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BigCreek
God Is Good.
Premium
join:2002-06-25
Heber Springs, AR | reply to tbonecopper
I think I'll just chill out until I either get that fabled email or it shows up on their website. Until then ... |
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tbonecopper
Apple Computers Will Rule One Day
join:2003-10-27
Orange Park, FL | reply to tbonecopper
the emails are supposedly not going out until the mydirecway.com page is updated.
the number is listed above. that's the upgrade sales number. if you don't believe me, call them. they will tell you.
michael. |
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weiser
GO CUBS
Premium
join:2003-05-07
South Bend, IN
·AT&T DSL Service
| said by tbonecopper :
the emails are supposedly not going out until the mydirecway.com page is updated.
the number is listed above. that's the upgrade sales number. if you don't believe me, call them. they will tell you.
michael.
It's not that we don't believe you. I'm just not sold that the 6000 is better then the 4000 that's all..Good for you for getting the upgrade......Nice name by the way.......:)
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EL/G4R/970/4.0.3.9/proxy on/winxp pro/drtcp/no sp/neoplanet |
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twelvestring
Orbital Blues-----
Premium
join:2003-03-02
Nice, CA
| reply to tbonecopper
tbonecopper
Do you work for direcway? DAVe
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DwaySRS|SM5 1050 Horizontal|RSL 94|XPOL Perfect|Host-duron 800/512SDR-Win2KPro/SP3-IE6-CE 4.0.3.9_P8|clients/3-win98 Ath 1800xp/1-xp pro Ath 2400xp|DRTCP Tweaked+uplink|Proxy on......What a day for a daydream!!! |
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