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BeccaW

@direcpc.com

[DW6000] can't send e-mail

I just got DW6000. I have it networked through a Linksys router. I can browse and receive email, but I can't send. I can send and receive on one computer, but not the other two. Has anyone else had this problem?


seagreen
Premium,Mod
join:2001-05-14
out there
Host:
CenturyLink
Wireless Service P..
Southern California
HughesNet Satellite
WildBlue Satellite

Hello BeccaWand welcome to the BBR Satellite Forum.

Which level of service do you have? Professional or Consumer?
If you have the Consumer level of service, check the instructions here to make sure you configured your router properly: »Satellite Forum FAQ »I already have a router. How do I use it with the DW6000 Consumer version?.
--
SRS 4000 | Earthlink | Win2K SP4 | G11 | 1370 | ver. 4.0.3.9 | NO SP | Gateway .55



Greggfah

@rr.com

reply to BeccaW
I have been having the same problem with a linksys router. I can't send mail at all...

any suggestions out there?

thanks
gregg



greggfah

@rr.com

We have the professional service btw...

thanks
gregg


wanna be speedy

join:2001-10-07
Logan, OH

reply to BeccaW
I battled the email problem all day yesterday and still didn't get it to work. I had a 1 port router going to a hub then to the computers. Today I got a linksys 4 port and scrapped the hub and everything works perfectly.
Oh, I have DW6000 BE with three computers.
--
SRS E/L, 1410, GW.68 4.0.3.9 SP B Win XP home 2.53 GIG P4 512 ram 1 client XP home.



Spinnaker
Ok, But What Is The Speed Of Dark?
Premium,MVM
join:2002-12-08
Holden, ME

1 edit

reply to BeccaW
If you have the DW6000 Pro, here is something to try...

Access the Linksys configuration set-up and change the MTU from its default setting of 1500 to 1460. Try sending mail.

Other DW6000 Pro people have had email and Windows Update problems using Linksys BEFSR81/BESFX41 routers with the MTU set to 1500 -
»[DW6000] Windows Update fails
»[DW6000] DW6000+router+Outlook Express=Can't send email
»[DW6000] Update: Outlook email problems

If the above doesn't work... Take the router out of the picture by plugging one of the problem PCs directly into the DW6000... The NIC in the PC should be set to obtain an IP address automatically. Edit: Ater setting up the PC to receive it's address automatically, shut your PC down. Then power cycle the DW6000 unit (pull it's power plug, wait 10-15 seconds and plug back in) before turning on your PC again. Try sending email.

Regards,
Spinnaker
--
DW6000 CE/Std on G4R/1370H, Gateway 66.82.156.27, Signal ~88, Wired LAN, 2-WinXP Pro, 2-Win98SE



greggfah

@direcpc.com

Changed the MTU and works great. Thanks everyone for a great forum!

gregg


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