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TELUS Helper
Premium,VIP
join:2003-09-22
Calgary, AB

2 edits

*NOTIFICATION* - TELUS HSIA Network Change

Starting on May 20th and spanning over the next couple of months TELUS will be expanding what was known as the "Security Policy Trial" in Calgary to all other areas of its network in Western Canada. TELUS firmly believes that communicating the impact and reasons for the policy are important, and using this forum is one great avenue for this communication.

Along with substantial network upgrades, free spam filtering, and anti-virus software, the Security Policy is being rolled out to ensure that the TELUS HSIA ADSL network is as reliable as possible for our customers. The staged implementation will help protect our customers, reduce the level of SPAM seen coming into and leaving the TELUS network, as well as to protect against denial-of-service attacks.

The policy will only be applied to dynamic IP HSIA connections, and not to those with static IP or Business connections. In reality, 95% of TELUS customers won't even notice a difference with their surfing experience, however, the generic details of the policy are as follows (not comprehensive):

1. Filter certain highly vulnerable inbound TCP/UDP ports to protect against customer infection and exploitation. This may cause a slight service interruption to customers who are running certain servers in violation of the TELUS Service Agreement (only the server function would be impacted, not normal Internet use).

2. Filter certain highly vulnerable outbound TCP/UDP ports to ensure that infected customers on the TELUS network are not able to infect other TELUS customers or other ISP customers.

3. Filter outbound SMTP to only TELUS SMTP servers to prevent infected customers from proxy-relaying through unsecured non-TELUS SMTP servers. This will significantly reduce the SPAM being sent from infected TELUS customers, thus keeping TELUS off certain black hole RBL-type services.

4. Limit unnecessary explosions of ICMP (ping) traffic to or from TELUS customers. This prevents our customers from participating in ICMP-flood attacks, and also protects TELUS customers from being on the receiving end of such attacks.

It needs to be clearly noted again that this will not impact the surfing experience of the significant majority of TELUS customers and is only being done to ensure that TELUS is providing the best possible Internet experience for its customers. The Internet is ever-changing and so are the security concerns associated with it. The policy is designed to meet these changes/concerns head-on to provide the safest, most secure and reliable broadband connection for TELUS customers.

Cheers

TELUS Helper
--
I may work for, but do not necessarily represent the views and beliefs of TELUS Communications.


[See discussion thread here - Liontaur]

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