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Forums » Selected ISP Support » Earthlink DSL » Notice: New 3.0 Upgrade Accounts maybe Opted IN
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Viewing Modem Stats? »
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Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:

3 edits		 Notice: New 3.0 Upgrade Accounts maybe Opted IN

I am not happy

Check your accounts if you upgraded to 3.0

Every account had stuff enabled that I had turned off months ago. Boo/Hiss.

Not happy since I never closed/reopened my account. All I did was go to dial up then back to DSL. My accounts settings should not have been touched.

Reps that read this, pass this up to the head programmers and the one in charge of customer satisfaction that most (if not all) people want their account settings left ALONE.
to forum · permalink · · 2004-05-25 06:22:24 · Reply to this


biv
Bbr Biv
Premium,MVM
join:2000-09-26
Baltimore, MD		 I just checked mine and nothing has changed. I checked all of my e-mail accounts and nothing appears to have been reset.
to forum · permalink · · 2004-05-25 07:29:19 · Reply to this


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:		Re: Notice: New 3.0 Upgrade Accounts maybe Opted

My Virus scan level was changed and Spamblocker was enabled. It was a pain as you have to Login to each webmail account to kill the spam blocker, but not to change the virus setting.:(:(
to forum · permalink · · 2004-05-25 07:33:29 · Reply to this


Smuuth
Tanstaafl
Premium
join:2001-03-22
Aurora, CO		reply to Doctor Olds
Re: Notice: New 3.0 Upgrade Accounts maybe Opted IN

None of my opt-out settings were changed since the upgrade, doc.
to forum · permalink · · 2004-05-25 13:46:12 · Reply to this


MxxCon

join:1999-11-19
Brooklyn, NY
clubs:

reply to Doctor Olds
Click for full size
from my profile
Click for full size
when i go to disable it
my antivirus was enabled too
and i can't disable spamblocker!(or that setting is broken)
--
[Sig removed by Administrator: Signature can not exceed 20GB]
to forum · permalink · · 2004-05-25 17:30:45 · Reply to this

PaloC
Premium
join:2003-07-24
Slovakia

reply to Doctor Olds
Re: Notice: New 3.0 Upgrade Accounts maybe Opted

said by Doctor Olds See Profile:
My Virus scan level was changed and Spamblocker was enabled. It was a pain as you have to Login to each webmail account to kill the spam blocker, but not to change the virus setting.:(:(
it should be lightning fast tot do these changes with the new speeds LOL
--
I don't care about rebuilding Iraq i want to rebuild US
to forum · permalink · · 2004-05-27 22:57:54 · Reply to this


loadmaster

join:2001-01-10
San Jose, CA		reply to Doctor Olds
Re: Notice: New 3.0 Upgrade Accounts maybe Opted IN

All mine had been reset to Opt-in.
to forum · permalink · · 2004-05-29 04:16:42 · Reply to this


ElnkShaun
VIP
join:2004-01-30
Atlanta, GA

1 edit		reply to Doctor Olds
Earthlink Electronic Support Response

Hello everyone,

This is a response from EarthLink Electronic Support.

I apologize to those of you that had your options changed after the upgrade to the 3.0 dsl speed. This issue is being looked into. I need your email addresses that had the issue to see if we can track down what is causing the problem. Please send me the email addresses that had the problem via IM or to elnkshaun@earthlink.net.

Please respond to this post to let us know if your issue is resolved. If you have any further problems, questions, or concerns please feel free to contact us via the live chat link below.

Shaun O.
Electronic Support
EarthLink Inc.
ElnkShaun See Profile

For live online support please click on the following link
»support.earthlink.net/chat
to forum · permalink · · 2004-06-01 10:52:48 · Reply to this
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