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Forums » The Site » Old Forums » Cayman » Why Can't I upgrade my 3351?
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Cant configure my Netopia 3341 via the web »
« 3381-ENT router  
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aekalman

join:2000-04-22

reply to aekalman
Re: Why Can't I upgrade my 3351?

Hi David.

Well, it looks like you're definitely right about the 3351's non-upgradability, though I really don't understand why the Swisscom 6.3.0R9-to-7.3.1R0 upgrade page and its instructions exist ...

As a final test, I tried using the shell to upload the firmware via tftp -- I get a 0x4b0007 tftp error (after a while) when I try the upload that way.

So it's all very consistent: every attempt to update the firmware, using a variety of seemingly proper ways, simply results in the 3351 rejecting the new code outright.

--aek

aekalman

join:2000-04-22
Hi David.

I forgot to mention --- I like your .sig .

--aek

WebsiteCity

join:2004-06-17
Philadelphia, PA

reply to aekalman
Can't Upgrade 3220H from 5.4 to 6.3 using telnet

I've been trying to upgrade the firmware in
my 3220H as well.

I noticed you tried the Telnet option.

The instructions indicate using 163.176.4.31
as the tftp server ip.

But, the Telnet session just hangs after I specify
the server address and file name for the
updater file.

Note:
1). B/c I have v5.4, I don't have an "upgrade" option
in the very old GUI when I access the modem using
a browswer and its default gateway ip.

2) I contacted Netopia on this some many weeks ago,
and they said the same thing, that the options is
not in its GUI via browser access.

3) Netopia said something about calling the 800
number (they supplied in their return e-mail)
and perhaps they can upgrade/install directly.

Well, needless to say, I haven't tried calling them
just haven't found the time b/c telephones are not
my deal.

So, has anybody ever been successful with the
telnet/server address for upgrading firmware
of their routers? specifically 3220H?

I say this b/c I ftp'd into the server address
above, and it has three directories
private
pub
webdl

My point is, if the Telnet upgrade session I am
trying to do simply looks at the root directory
of the server addrss I provide, then it is nnot
going to find the file name I specify for it to
find - the updater fine name.

Obviously the server is accessible (confirmed using
ftp) so why is my update attempt timeing out?

My guess is its because it can find the file
(specific) file "u8a110R0.COS". I've wandered
around the ftp file directories and didn't find
that file in the obviously places like router/firmware/
etc....

Any suggestions?
Forums » The Site » Old Forums » CaymanCant configure my Netopia 3341 via the web »
« 3381-ENT router  


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