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Forums » Tech and Talk » Technical » Cable & Satellite TV » [COMCAST] Another month for DVR
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[TIME WARNER] Time Warner Cable Box »
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freat

join:2004-06-18
Chicago, IL

reply to Comcablrtl
Re: [COMCAST] Another month for DVR

I live in Roger's Park (north side of Chicago just south of Evanston). Can I get the 6200 here? I called Comcast and they sent a repair tech out without a box, thinking that I just didn't like my box. They're coming back Tuesday and put a note that I want the 6200, but will they be able to find one in the warehouse if they try???

TIA!!

acgstar21

join:2004-06-07
Clementon, NJ

reply to Bink63
Have had my SA DVR in the South Jersey Comcast service area since December, beta tester for the company. Since April, it has been soft launched for areas in Southern New Jersey that uses the SA but have yet to be introduce to area that uses the GI/Motorola units. Have a few of my colleagues at Comcast that are beta testing the GI/Motorola units, major difference right now is that SA dvr's are dual tuners(can record 2 programs at once) and the Motorola are single tuners(must watch what you are recording). Late July is the soft launch of the Motorola units in South Jersey. Until Comcast receive word from Motorola on the next gen DVR units, the soft launch will be only for the single tuner unit. Also SA HD units with DVR is launching in July in Southern New Jersey.


Bink63
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Premium
join:2002-10-06
Everywhere

reply to FSugino
said by FSugino See Profile:
I'm in Schaumburg and just got my 6208 installed today. Firmware is v7.07, and the 5C setting is 0.

The DVR functionality is pretty good, but FireWire performance is worse than the 6200 - lots of macro blocking right now when recording to DVHS via FireWire, but it may be weather related.

If you call Comcast and ask for DVR, the front line CSR probably won't know diddly about it. Ask to get transferred to the group handling DVR registrations, or ask to talk to the customer retention group. DVR is a soft launch right now, so the reps aren't fully aware it is available.

Rollout is supposedly taking place in the north and western suburbs first, moving south and toward Chicago last.

The 1394 issues are firmware related, not box related.
Firmware 7.10 seems to resolve the majority of those issues according to postings at »www.avsforum.com/avs-vb/forumdis···rumid=42

HTH!

Regards,

Randy
--
Just my .02alt0162 worth!
Legacy Consulting

FSugino
VIP
join:2001-12-04
Schaumburg, IL

reply to 58483323
I'm in Schaumburg and just got my 6208 installed today. Firmware is v7.07, and the 5C setting is 0.

The DVR functionality is pretty good, but FireWire performance is worse than the 6200 - lots of macro blocking right now when recording to DVHS via FireWire, but it may be weather related.

If you call Comcast and ask for DVR, the front line CSR probably won't know diddly about it. Ask to get transferred to the group handling DVR registrations, or ask to talk to the customer retention group. DVR is a soft launch right now, so the reps aren't fully aware it is available.

Rollout is supposedly taking place in the north and western suburbs first, moving south and toward Chicago last.


Comcablrtl

join:2003-10-25
Midwest
reply to 58483323
The DVR is available in Chicago. It is currently only available in some sections of the region(substantial sections). What town is the request for? I will then tell you how to get the unit.


58483323
Gurt me

join:2003-06-23
Normal, IL
reply to JeepMatt
Does anyone know anything about the Chicago area?
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