Maxo
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join:2002-11-04
Tallahassee, FL
clubs:
1 edit | [XP Pro] [SP2] Can't install
When trying to install the drivers to get the video input on my ATI All in wonder to work I keep getting
quote:
1607: Unable to install InstallShield Scripting Runtime
Attached are some screen shots of what I might see. I don't think this is an issue with ATI software but a problem with SP2 and InstallShield. I did some google searches about the issue (»www.asksam.com/faq.asp?file=faqs···0Runtime »consumer.installshield.com/kb.asp?id=Q108340) and ran through their suggestions but no dice. I think the issue is related to how some parts of Windows update won't recognise the user is logged in as admin. When I had SP1 they installed just fine. I was having some problems with some of the ATI software so I uninstalled it and am now trying to get the software back on.
Anyone got any good ideas on how to get the video input working on my card?
--
"Affluence separates people. Poverty knits 'em together. You got some sugar and I don't; I borrow some of yours. Next month you might not have any flour; well, I'll give you some of mine." - Ray Charles |
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Daemon
Premium
join:2003-06-29
San Francisco, CA | do you have a 64bit processor? |
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Maxo
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join:2002-11-04
Tallahassee, FL
clubs: | No, it's 32. AMD 1.7 |
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Maxo
Your tax dollars at work.
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Tallahassee, FL
clubs:
| reply to Maxo
Thought I'd add this attachment and screen shot to explain my setup a little more. I just noticed that apparently I do have the video tuner installed but my Guide+ doesn't recognise it.  |
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Daemon
Premium
join:2003-06-29
San Francisco, CA | I suspect this is an issue with one of SP2's new security features. have you talked to ATi about the problem?
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-Ryan
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BlitzenZeus
Burnt Out Cynic
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Beaverton, OR
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1 edit | reply to Maxo
While I'm aware of an early public release aimed at IT managers, anyone can download it. Its an old build of the sp2 update I'm sorry to say. I suggest you wait till its officially released considering the nature of the beta software, and in the recent builds most, if not all of the little problems with 3rd party drivers/software have been fixed. There's been unofficial speculation on when it will be released as an official update, but I suggest you wait for the official release. For those who are paranoid about things not working, wait till an update, or two comes out after sp2 is released.
If you did download this from the official public source, they gave you information on where to talk about it on a private newsgroup server, and anyone can read/post there. Microsoft monitors those newsgroups, and uses the information towards the project. They don't monitor all these internet boards so if you bring up your problem there maybe somebody might know something.
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$35 per hour if you want to watch.
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$75 per hour if you tried to fix it, and failed. |
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Maxo
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Tallahassee, FL
clubs: | Do you know where those boards are at? I don't recall that information. I'd hate to go back to SP1 as I really like SP2. Thank for the help everyone. |
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BlitzenZeus
Burnt Out Cynic
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Beaverton, OR
·Verizon FIOS
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2 edits | You will be forced to uninstall the current beta service pack before you can install the actual update, and that might not leave such good results anyway. Beta releases don't always leave cleanly, I've uninstalled one build, and found new problems when it was restored to sp1 that were not there before.
As I said before in other posts I run a dual boot, sp1, and sp2 beta. Sp2 is not touching my stable partition until I feel its ready, as it stands, I have to re-image my second os due to the new problems that happened when I uninstalled the previous sp2 beta.
This is the main page, the newsgroups are what they use for the discussions so you will need to configure a news reader like OE.
»www.microsoft.com/technet/prodte···iew.mspx
Your playing with an old build, the builds that I have available are much more stable. However they are not public release.
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My hourly rates:
$25 per hour.
$35 per hour if you want to watch.
$45 per hour if you want to help.
$75 per hour if you tried to fix it, and failed. |
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orion940
Paralyzed By Confusion
Premium
join:2001-12-23
Windsor, CT | reply to Maxo
I go with wait til GA as well.
O. |
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TAPEUUP
Hell, Do A New Install
join:2003-03-04
Birmingham, AL | reply to Maxo
»support.microsoft.com/default.as···cwin2004 |
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buttwipe
Premium
join:2004-04-17
Gladstone, OR | reply to Maxo
 would one of you fine and friendly folks be so kind as to tell supply me /us a link for service pack 2 i/we would appreciate it very much. |
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BlitzenZeus
Burnt Out Cynic
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join:2000-01-13
Beaverton, OR
·Verizon FIOS
·Verizon Online DSL
1 edit | The link already provided is the only sp2 beta release available to the public, I suggest you don't run it on your main computer/operating system, and really suggest you wait till the official release of xp sp2.
--
My hourly rates:
$25 per hour.
$35 per hour if you want to watch.
$45 per hour if you want to help.
$75 per hour if you tried to fix it, and failed. |
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buttwipe
Premium
join:2004-04-17
Gladstone, OR | reply to Maxo
:):):)thanks o.c. was just wunderin you know how us wunderers are!!!! |
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AnonDale
@Dial1.Los
| reply to Maxo
I was looking around google for a solution for this problem when I found this thread and I've got to tell you I'm having the problem as well except I don't had SP1 let alone SP2 I just installed XP on a new system and when I tried to install the MMC 9.0 drivers for my TV tuner card listed here (»ati.com/support/drivers/winxp/tv···it=GO%21) I got the same exact errors, so looks like Im stuck with mmc-7-9 until ATI finds a fix for this. |
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auggy
Premium,Mod
join:2001-12-24
Brockville, ON
 ·Cogeco Cable
Host:
Microsoft Help
| See if the following links help:
Error -1607: Unable to install InstallShield Scripting Runtime:
»support.installshield.com/kb/vie···=Q107094
»support.installshield.com/kb/vie···=Q107070 |
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BodyBumper
join:2004-06-21
Beverly Hills, CA
| I've tried everything listed in this Usenet post »tinyurl.com/3ahx9 which has the same links that you provided and it just doesn't work as I said before I can install everything but MMC 9.0. I'm confident at the moment that it's a coding issue on ATI's end. Im working on an email to send to ATI as I submit, hopefully they can resolve this. |
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Maxo
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join:2002-11-04
Tallahassee, FL
clubs:
| reply to auggy
said by »support.installshield.com/kb/vie···Q107094:
Make sure that the Installer folder in the Windows directory on the machine is not read only. The path to the installer folder is typically C:\Winnt\Installer on Windows NT, 2000, and XP machines and C:\Windows\Installer on Windows 9x and Me machines. Right-click on the Installer folder and select Properties. Make sure that it is not read only. On some machines, the Installer folder may be hidden. Before searching for this folder in the above path, make sure to show hidden files and folders in the Windows Explorer options.
That did it WOOOOOOT!!!!!!!!
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"Affluence separates people. Poverty knits 'em together. You got some sugar and I don't; I borrow some of yours. Next month you might not have any flour; well, I'll give you some of mine." - Ray Charles |
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BodyBumper
join:2004-06-21
Beverly Hills, CA | That doesnt work for me I don't know if it because I don't have SP1 yet or what anyway I'm still waiting for a reply from ATI |
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auggy
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join:2001-12-24
Brockville, ON
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Host:
Microsoft Help
| Welcome to BBR, BodyBumper  .
Looks like you tried just about everything.
It may be worth a try, as suggested in this Intuit document, to create a new account with administrative privileges, and try the installation from there. |
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