Glen T
join:2003-11-03
BC
| Telus blocking IncrediMail?
This may not be such a bad thing, but a client is using IncrediMail and the service stopped working for them over the weekend -- they have a Telus business ADSL account.
On send or receive, IncrediMail gives an "Unable to contact server pop.telus.net" or mail.telus.net, as the case may be.
I brought the computer home and plugged it into my Shaw connection, and could receive fine from the Telus POP server with no changes to e-mail settings.
Took it back to the client in Burnaby (next door to Telus head office) and it would not send and receive.
However, Outlook Express with the same settings works fine at their location.
This gave me the excuse to have them stop using IncrediMail and switch back to Outlook (the secretary thought the icons were 'cute' in IncrediMail).
Is this a form of e-mail relaying that Telus is now blocking? There is also a new copy of NIS 2004 installed on the machine, but it is configured to allow all IncrediMail traffic (and it worked on my Shaw connection behind a router). |
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jjthegreat
join:2004-06-17
Montreal, QC
| said by Glen T  :
However, Outlook Express with the same settings works fine at their location.
This gave me the excuse to have them stop using IncrediMail and switch back to Outlook (the secretary thought the icons were 'cute' in IncrediMail).
This is something that I find kind of strange. Incredimail is a front end that uses the same settings that of Outlook Express... |
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Glen T
join:2003-11-03
BC
| This must have something to do with blocking of relay e-mail via port 25. This problem surfaced simultaneously with other posts on this forum about accessing third party SMTP e-mail servers.
I think IncrediMail runs traffic throught their own servers so that they can 'read' the outgoing e-mail and feed targeted SPAM to the destination e-mail addresses. Their user agreement includes a blanket permission to save and use any and all e-mail content for any purpose whatsoever. |
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