d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV
|  On March 11, when the Netopia Tier 2 tech told me that they had no record of this problem ever being reported in their knowledge base, I explicitly told her to enter it so she wouldn't have to say that to the next person reporting decaying noise margins.
If Netopia's solution to problems with their equipment is to ignore the problem reports, then I'm quite glad that I returned my 3546 to SBC as defective. So they have squandered two months in denial. Not a very pro-active company from the looks of it. 
IMO, Netopia is due for a little bashing here. |
