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Forums » Equipment Support » Hardware By Brand » Netopia/Cayman » Getting invalid access updating firmware on 3220-H
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3386-ENT MTU »
« Cayman/Netopia 3386-ENT MTU  
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ShurSnap

join:2004-06-24
Beech Island, SC

Getting invalid access updating firmware on 3220-H

Hi

I have a 3220-h and I am trying to update to the latest
firmware from 5.4 through telnet using solar winds tftp.
When I log in and it starts to install it gives the error
invalid access to whatever file path the files happen to be
in. I have checked can not find any settings to deny access
and I have disabled my firewall.


timcuth
Braves Fan
Premium
join:2000-09-18
Pelham, AL
clubs:
·AT&T Southeast

 Re: Getting invalid access updating firmware on 32

You're in luck! There are detailed instructions in a topic from a couple of days ago:

»Cant Upgrade 3220H from v5.4 to 6.3 using telnet??

Tim
--
As Milton Berle said, "My wife and I have a perfect understanding. I don't try to run her life and I don't try to run mine."


dgilbert
Good Bye My Friend
Premium,MVM
join:2002-06-15
none
clubs:

reply to ShurSnap
make sure your file is in the proper directory. neither the TFTP server nor the router will look around for it, you must put it in the right place. the server should list the files in it's root directory.

also, in solar winds, click on file--configure. first check to make sure your file is in the root directory and shows up in the bottom part of the window. then check the security tab and the advanced security tab. make sure that you allow transmit and recieve and that you allow all ips to have access. if these things aren't right, it will give you the access error.
--
If you can read this, thank a teacher..........and since it's in English, thank a soldier.

ShurSnap

join:2004-06-24
Beech Island, SC

Well, I got it to download the updater then I tried to
install the firmware and got not enough memory error so
when I reset the router all it does now is the dsl light
and the status light blink and I can not telnet into it.
I can hyperterm into it with a serial cable but I can not
type and I can not get the file to upload. Going to try
to get another serial cable and see if I can do anything
with it

Thanks

public

join:2002-01-19
Santa Clara, CA
Are you absolutely sure you have the correct firmware?
There are at least two versions of the 3220 and each uses a different firmware.

ShurSnap

join:2004-06-24
Beech Island, SC
Pretty sure, I downloaded the firmware that is supposed to match the pid#.


dgilbert
Good Bye My Friend
Premium,MVM
join:2002-06-15
none
clubs:

reply to ShurSnap
you are going to have to connect via a serial cable to fix it.

verify that your settings are correct in hyperterminal. it should be 9600 baud, 8n1, no flow control. if these are wrong, you may see data, but not be able to type back.
--
If you can read this, thank a teacher..........and since it's in English, thank a soldier.

ShurSnap

join:2004-06-24
Beech Island, SC
I got a serial cable and I am able to log into the router
via hyperterm and it is responding to commands, but when I
try to use the zmodem crash recovery to send the file
connection times out and says no responce from unit.


dgilbert
Good Bye My Friend
Premium,MVM
join:2002-06-15
none
clubs:

reply to ShurSnap
try using the serial cable to connect, then set the ip of the router to 192.168.1.254 subnet 255.255.255.0. then also connect an ethernet cable and perform the upgrade via the ethernet connection. sometimes when a glitch happens during an upgrade, the unit will not assign itself a LAN ip and must be reset and manually configured.
--
If you can read this, thank a teacher..........and since it's in English, thank a soldier.

ShurSnap

join:2004-06-24
Beech Island, SC
Hi,

Ok I can get into the router through both web and telnet,
but when I try to flash the firmware it tells me user not
allowed to install software

ShurSnap

join:2004-06-24
Beech Island, SC
Got it up and running

Thanks


dgilbert
Good Bye My Friend
Premium,MVM
join:2002-06-15
none
clubs:


1 edit
reply to ShurSnap
that means you are logged in as guest. you MUST be logged in as admin to upgrade. the default pw for admin is the serial number on 5.x firmware.

see »Cayman Routers »How can I reset my Cayman's password?
--
If you can read this, thank a teacher..........and since it's in English, thank a soldier.
Forums » Equipment Support » Hardware By Brand » Netopia/Cayman3386-ENT MTU »
« Cayman/Netopia 3386-ENT MTU  


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