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Forums » US Telco Support » AT&T » AT&T Southwest » SBC-DSL + router = dropped connections
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DHCP.. »
« NOW, I've have something to say SWBELL/SBC/DSL  
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rswift
Premium
join:2002-07-16
Overland Park, KS


3 edits
reply to Frohike
Re: SBC-DSL + router = dropped connections

sonicwall.log.zip 4,448 bytes
(sonicwall.log.pdf)
said by Frohike See Profile:
said by rswift See Profile:
said by Frohike See Profile:


Try it straight without the router, if it does the same thing, then it might be wiring problem or a problem in the Central Office. Basically, sounds like ASI may need to get involved to check things out. If the connection stays solid without the router, then you might've found the problem.

It's happened again several times in the last hour or so. I'm collecting information via my SonicWall log file. I've watched the modem lose it a couple of times, but the router always reconnects. I did have to recycle the router once because it couldn't re-establish a PPPoE connection. I'm not suspecting the SonicWall is the problem at this point, but I'll collect some more information, and if that proves useless, I'll bypass the router, and see if the problem goes away.
I won't be able to live without printer for more than a day, though, and it's only connected via the network. I'll have to reconfigure IP's to test connection without router, so I'm considering that a last resort.
I'll attach my sonicwall log as it stands right now, for amusement. If the times can be checked against network information at ASI, maybe a correlation can be made.

UPDATE: As of this morning, my PPPoE connection was lost 7 times in the last 8 hours. Updated log file attached. Increase in frequency in the early hours of this morning.
Now THAT's what I call a dynamic IP address!

Nip

join:2002-12-11
Tonkawa, OK


1 edit
I've been seeing the same problem for a few weeks now. My modem stays all lights on, but I lose the I'net Conn. icon in the system tray and the only way to get it back is to power down the modem. I may keep my eyes open for another modem at Staples, any suggestions or things to beware of? I'm currently using a 5262 Extended Reach version through a Linksys BEFSX41 Cable\DSL Firewall Router. Any help is appreciated. Should I request help in the SBCDirect tech forum?
Forums » US Telco Support » AT&T » AT&T SouthwestDHCP.. »
« NOW, I've have something to say SWBELL/SBC/DSL  


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