  tyspeed29 Premium join:2001-01-04 Simi Valley, CA clubs: 1 edit | Lets Vote on this......
We need this standard in every county, and state for that matter. It would eliminate our headache broadband cable slowing issues when the ISP over subcribes customers, that do not get the bandwith that they pay for. |
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  JTRockville Data Ho Premium,MVM join:2002-01-28 Rockville, MD clubs:
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2 edits | Actually, the measure of bandwidth has been removed from the legislation. Remember: this is just the first baby-step! This legislation simply insures the phone will be answered in a timely fashion, and that repairs will be completed in a timely fashion. These standards are already in place for cable service. Classification of cable modem service seems to be in flux, so this legislation will protect consumers in the meantime. |
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  Dewi Premium join:2001-09-28 united kingd | I would welcome such a measure in my county. The last repair I had, took Charter 4 Days to fix my cable service (everything was out, cable and internet). I might have to print this article out, and mail it to the county commissioner. |
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  TraumaJunkie Premium join:2004-03-05 Knoxville, TN
| reply to tyspeed29 said by tyspeed29 : We need this standard in every county, and state for that matter. It would eliminate our headache broadband cable slowing issues when the ISP over subcribes customers, that do not get the bandwith that they pay for.
So providers stop trying to push the envelope, have 3+Mb available at the pole and advertise 1Mb... and let you get what you get. Stop adding newer services. Stop trying tp upgrade. Who wins here? No one. -- Air goes in and out, blood goes 'round and 'round. Any deviation from this can indicate a problem. |
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  JTRockville Data Ho Premium,MVM join:2002-01-28 Rockville, MD clubs:
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1 edit | As I said above, the measure of bandwidth has been removed.
I can't believe a company would be prevented from adding newer services and upgrades because they have to answer the phone in a timely fashion, complete repairs in a timely fashion, and issue refunds for services not delivered.
Actually, I think everyone (including the cable companies) will win. |
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