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Major problems with SBC and netgear rt314 »
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Crypto
Premium
join:2001-01-07
Saint Charles, MO

reply to jm
Re: Linking yahoo account to sbcglobal.net account

So I cant delete the yahoo side of it either?

Before I merged them, I could always tell yahoo to cancel my account. Now, going to www.yahoo.com and clicking on 'preferences' takes me to my sbcglobal page.

This seems like a silly trap to have fallen into. Why would SBC and Yahoo have designed something like that that is an unrecoverable situation? Obviously I cannot cancel DSL service that I just signed up for, so now I'm stuck with all this g*dd*mn spam, every day, for a year.
--
Kerry/Edwards in 2004: Because America deserves better than what she's gotten in the last 4 years.


jm

join:2003-09-21
Graceville, FL
Correct, once merged the only way to unmerge, is to cancel the email address.


Gwailo

join:2000-07-16
Richardson, TX
clubs:

Now I'm confused ... sbcj, do you mean you can't cancel the freebie Yahoo address but must cancel the SBC email address? cbellers, if that is the case, hope it is not your primary address. Also seems to me there would be a way to "undo" it ... even though I've seen time and time again here that you can't.


jm

join:2003-09-21
Graceville, FL
·WildBlue

said by Gwailo See Profile:
Now I'm confused ... sbcj, do you mean you can't cancel the freebie Yahoo address but must cancel the SBC email address?
Correct, you must cancel the SBC account.


Crypto
Premium
join:2001-01-07
Saint Charles, MO

reply to jm
said by jm See Profile:
Correct, once merged the only way to unmerge, is to cancel the email address.

And if it's cancelled, it will then tell you that you cannot re-create that address, because it's already 'taken'.

That's not really a solution. I mean, "delete both email addresses and then use a different one" doesnt really help me out any.

Additionally, this is my primary account, so I cant cancel it without cancelling my entire DSL service, and since I'm 1 month into a 12 month contract, that's not really an option either.

Doesnt it strike you as fairly rediculous that that's the only recourse to solving this problem?

Seriously, this is getting absolutely infuriating.

Something else that's infuriating me is dealing with tier 1 support people that cant understand english. Thanks rajamanistani, but I'm not buying that your name is 'victor'. Sorry.

I'm getting to be at my wits end here.
--
Kerry/Edwards in 2004: Because America deserves better than what she's gotten in the last 4 years.


Crypto
Premium
join:2001-01-07
Saint Charles, MO

reply to jm
said by jm See Profile:
>Correct, you must cancel the SBC account.

And how do I do that when it's the primary account?
--
Kerry/Edwards in 2004: Because America deserves better than what she's gotten in the last 4 years.


jm

join:2003-09-21
Graceville, FL
Well because its the master account, you cant.


Crypto
Premium
join:2001-01-07
Saint Charles, MO

said by jm See Profile:
Well because its the master account, you cant.

So, you're telling me that I now have service I pay $40 a month for, and I'm stuck with for a year, and my email is permanently broken?
--
Kerry/Edwards in 2004: Because America deserves better than what she's gotten in the last 4 years.


jm

join:2003-09-21
Graceville, FL
Well theres nothing broken.


Crypto
Premium
join:2001-01-07
Saint Charles, MO

said by jm See Profile:
Well theres nothing broken.

Except that

A> I can no longer receive mail at my sbcglobal.net address

B> the yahoo.com address (that I stopped using in the first place because of spam) is up to 200 messages a day.

I'm sorry, but this is seriously the most idiotic thing I have ever heard of with regards to an ISP. Whomever engineered this 'link' process needs to get fired. I am simply appalled that there's no work around for it. The SBC page where they advertise the ability to do this really should be more clear about the dire implications.
--
Kerry/Edwards in 2004: Because America deserves better than what she's gotten in the last 4 years.

psx_defector

join:2001-06-09
Allen, TX

said by Crypto See Profile:
said by jm See Profile:
Well theres nothing broken.

Except that

A> I can no longer receive mail at my sbcglobal.net address

B> the yahoo.com address (that I stopped using in the first place because of spam) is up to 200 messages a day.

I'm sorry, but this is seriously the most idiotic thing I have ever heard of with regards to an ISP. Whomever engineered this 'link' process needs to get fired. I am simply appalled that there's no work around for it. The SBC page where they advertise the ability to do this really should be more clear about the dire implications.

Filter your Yahoo mail into a seperate folder. This will not download if you use POP access, and you can clear the box via webmail every once in a while to get rid of the mail.

No one forced you to merge your Yahoo ID to your new account. If the reason you wanted to dump it was because of spam, why did you merge it to begin with? I would expect that people who had been using an ID, getting mail on it, would expect that if you merge it, it will continue to get mail, good or bad.


Gwailo

join:2000-07-16
Richardson, TX
clubs:

said by psx_defector See Profile:
No one forced you to merge your Yahoo ID to your new account. If the reason you wanted to dump it was because of spam, why did you merge it to begin with? I would expect that people who had been using an ID, getting mail on it, would expect that if you merge it, it will continue to get mail, good or bad.
Come on, give the guy a break. He has openly said he made a mistake and nobody is perfect. We're trying to help him, not nail him to the cross.
--
"Now, with a modem, anyone can follow the world and report on the world — no middle man, no big brother." - Matt Drudge, National Press Club, June 2, 1998


Crypto
Premium
join:2001-01-07
Saint Charles, MO

reply to psx_defector
said by psx_defector See Profile:
No one forced you to merge your Yahoo ID to your new account. If the reason you wanted to dump it was because of spam, why did you merge it to begin with?

I used the yahoo messenger a lot, and thought it would be nice to show up as being online. Actually, I didnt realize I even had a yahoo mail account associated with my yahoo ID (until the spam flood started) . I thought it was strictly an IM account, and yahoo.com preferences setting.

The email account was a total shock to me, honestly, if I had realized I had a yahoo mail account with hundreds of peices of spam in it, I would never have merged them.
--
Kerry/Edwards in 2004: Because America deserves better than what she's gotten in the last 4 years.


Gwailo

join:2000-07-16
Richardson, TX
clubs:

cbellers, can you still go to your www.yahoo.com account and click mail and then put your old Yahoo username and password in and go to your Yahoo mail? I don't know as I've never linked them.

If so, can you then go to mail preferences in free Yahoo and tell it to immediately delete what IT thinks is spam (instead of saving them in the BULK mail folder)?

The filter is "so-so" but it would probably get rid of most of them.

I agree it's ridicilous that what you can do with a mouse click apparently cannot be undone with a mouse click but that might help some.


Crypto
Premium
join:2001-01-07
Saint Charles, MO

Yeah, I can. Incidentally, putting in the sbcglobal.net account or the yahoo.com account both take me to the same mail page. I'm trying to use the spam filter, and deleting any spam automatically. I still get about 100 messages that make it through past that, so I'm also filtering all yahoo.com mail to it's own folder at home. I just dump it out occasionally.

This whole incident is really frustrating to me. The damage was done the very first time I signed up for initial DSL service. I feel like a retard for not having thought it out, but since my DSL wasnt working at the moment I activated my DSL service, I couldnt really check the web to see if there were any bad effects. Like I said, I just wanted to unify my Yahoo messenger accounts, I had no idea I even had a mail account with them anymore.
--
Kerry/Edwards in 2004: Because America deserves better than what she's gotten in the last 4 years.

psx_defector

join:2001-06-09
Allen, TX

reply to Gwailo
said by Gwailo See Profile:
said by psx_defector See Profile:
Come on, give the guy a break. He has openly said he made a mistake and nobody is perfect. We're trying to help him, not nail him to the cross.

As I tell everyone, I got the Jesus hair, but I dont got the abs............


psx_defector

join:2001-06-09
Allen, TX

reply to Crypto
said by Crypto See Profile:

I used the yahoo messenger a lot, and thought it would be nice to show up as being online. Actually, I didnt realize I even had a yahoo mail account associated with my yahoo ID (until the spam flood started) . I thought it was strictly an IM account, and yahoo.com preferences setting.

The email account was a total shock to me, honestly, if I had realized I had a yahoo mail account with hundreds of peices of spam in it, I would never have merged them.

It affects ALL Yahoo services. Messenger, Briefcase, Bookmarks, Games, Geocities, everything. Yahoo doesnt make any ID that is only for one service. And it did say after the registration, "From now on, use this ID for all Yahoo! services."

To Yahoo, both the yahoo.com and sbcglobal.net ID are exactly the same. When you call them for premimum support, giving them either ID will open your account.

Your best bet then, as I stated, is to set a filter on your account. This will allow you to move anything addressed to your @yahoo.com email address to another folder, effectively eliminating the junk mail generated by the Yahoo ID.


jamez818
please hold during the silence

join:2000-09-18
Sunland, CA
·EarthLink

reply to Crypto
i also had a similar problem. My main account wasn't the e-mail address that i normally use. The main account has up to 2gb of space while the sub accounts have 100mb. I tried to swap one of my sub accounts for my main account but sbc wouldn't let me. i asked if i could delete my main account and if one of the sub accounts could take its place and they said no.2gb gone to waste. just add a sub account and use it from now on, i know its frustrating but with time you will get use to it.good luck!
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