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Not as bad as I feared »
« Long wait for reply to support mail  
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WAizda1

join:2000-06-14
Eagle Mountain, UT

 PSN..90 Mins on hold is good!!!!!!!*L*

I have much to say about there service!!!!!

You can never get a response from them. Via E-mail..Waited over 3 weeks even after mailing the support manager......HERE IS THE ADDY IF YOU WANT IT!!!!!!!!!
supportmgr@psn.net....They never RESPOND!!!!!!

Finally after a few nights of waiting for over an hour and hanging up I called early Sat Morning...... Still waited 90 mins, but what did I have to do..No work, searching the net , etc... I got thru......

I was told that there was as problem w/ the RTR in San Jose..Yes I know that...It was supposed to be up 3 weeks ago..Well I was told that it was just replaced Tuesday Sept 19, 2000..... Long time since I was told it was to be fixed..

Anyways after the same old CRAP I was told that it was running and now has problems........So here we go again get a case number and call back if problems...Well that is not enough..I want results.....Trying to get a manager is a joke..The kids there are about 17 if that and do not know CRAP except for a few..... Once again I wait...But the Good news so I was told by PSN that billing will provide refunds!!!!! WE WILL SEE!!!!!!!!!!!!

~~~~~UNTIL THEN PSN IS STILL PRETTY SHITTY NETWORKS~~~~~~~
Forums » User Groups » Companies beginning with P » PSN Internet ServiceNot as bad as I feared »
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