  lostdslaccount
@optonline.net
| reply to RadioDoc Re: Why are "all of the people"...
Well, they lost my dsl account two months ago and they were an a$$ hair away from taking the voice service away too, damn customer service have you on hold 30 mins to disconnet service, no way..If it you wanted service and it was technically possible, they'd be there in a fraction of a second, but look to take money away and all of a sudden customer service representatives are all busy.. Oh, you mean dsl accounts are being canceled in droves, or it really does take 1/2 hour to reach canadian or india for customer service 'retention department.. If fiber is anything like DSL I'd rather co-op the town and get municipal deployment...It reminds me of that song "Never gonna get it, never gonna get it... never get it, never get it. woo woo woo woo!" |