Corey_TToyota Offroad Forum Owner
join:2001-10-27
Auburn, WA | Speed issues Auburn, WA. Anyone else having major problems in the Auburn/Federal Way area?
I use a Netgear 614 router hooked up to a Toshiba 1100U modem.
The service has been cutting in and out over the past few days.
I will try and call up a web page or upload files to my server, and the #1 light on the router just sits there, then all of a sudden it will work.
I disconnected the router and I am having the same issue with just the modem.
Here is a speed test on the forum here just taken now.
2004-08-01 10:52:59 EST: 2073 / 85
Your download speed : 2122756 bps, or 2073 kbps.
A 259.1 KB/sec transfer rate.
Your upload speed : 87661 bps, or 85 kbps
The upload is terrible.
Corey
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1 edit | Things seem to be normal here in Federal Way Corey.I just ran this speed test with no problems seen.
»/speedtests/32···91373263
Can you post your modem signals?
»Comcast High Speed Internet FAQ »How can I view my Modem's Signal Levels, Firmware Version & Log Entries? |
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Corey_TToyota Offroad Forum Owner
join:2001-10-27
Auburn, WA | My Toshi modem does not support that.
I did disconnect my router and am now plugged in right to the modem.
Same problems.
Everything cuts in and out.
My area here is very famous for this.
I'm up by the Casino.
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Corey_TToyota Offroad Forum Owner
join:2001-10-27
Auburn, WA
1 edit | reply to Corey_T
Better now, but it is still hit and miss.
One minute it's working, the next minute it cuts out.
They are coming over next weekend to check my lines outside for noise, but I know the issue is with the pole our complex hooks up to.
Somewhere between it and the hub at Federal Way something gives out every so often.
A tech once told me it's like a ghost in the system, they can't pinpoint it.
2004-08-01 13:31:06 EST: 2562 / 236
Your download speed : 2624329 bps, or 2562 kbps.
A 320.3 KB/sec transfer rate.
Your upload speed : 241954 bps, or 236 kbps.
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| reply to Corey_T
You should be able to check your signal levels using this FAQ.
»/faq/8987 |
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Corey_TToyota Offroad Forum Owner
join:2001-10-27
Auburn, WA | reply to Corey_T
I DL'd both versions of that program, and they both say they can not find my modem, and to press any key to continue.
I take it you just double click the cmd files after unzipping.
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wadewoodPremium
join:2003-05-04
Houston, TX | see this post; I had same issue.
»QAM and Modem
You confirm if this same problem be openeing command prompt window and pinging a site with the -t command, Example: ping www.yahoo.com -t
If will go fine 5-6 hits and then randomly time out. |
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Corey_TToyota Offroad Forum Owner
join:2001-10-27
Auburn, WA | reply to Corey_T
Just read your post there.
The tech on the phone this morning looked at my modem log and said it has been dropping off all week.
They just did some major upgrades like Wednesday morning I think, and I suspect it was this QAM256 thing.
In your other post you mentioned they can get it to work with the Toshiba 1100U?
I will show this post and yours to the techs when they get here Saturday.
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| reply to Corey_T
Here is another thread on this Corey.
»[Connectivity] Signal Drop in WA area |
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wadewoodPremium
join:2003-05-04
Houston, TX | reply to Corey_T
They told me they were working on their system to make it work with the Toshiba 1100 modem; unsure how long this could take. Have them replace modem and the problem will probably go away. |
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Corey_TToyota Offroad Forum Owner
join:2001-10-27
Auburn, WA | reply to Corey_T
I will probably end up getting a Surfboard modem, as I own the 1100U, and they won't take that in trade I don't think.
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Corey_TToyota Offroad Forum Owner
join:2001-10-27
Auburn, WA | reply to Corey_T
The 'Net has been down here for the past few hours in Auburn.
Not sure if it was Comcast, or the modem.
The data light was not on at all.
But earlier in the afternoon it kept fading in and out again.
Called tech support again and tier one has not heard of the problem with their upgrades affecting Toshiba 1100U modems.
Mentioned the forum here and he has heard of it but never been here.
Told him he could learn a lot if he came here 
Looks like I may stop by Comcast tomorrow and see if they have a Surfboard 5100.
$3 a month for a few years is still less than shelling out $80 for it at Best Buy.
»www.bestbuy.com/site/olspage.jsp···=product
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