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Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat » [Vonage] Vonage + website down
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Connecting up your cellphone to VOIP »
« [Vonage] line transfer  
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jay_rm

join:2002-04-12
Netville

[Vonage] Vonage + website down

No dial tones in 847 and no web site access (everybody else is accessable)...

XPat
Well...Okay
Premium
join:2003-02-24
Fort Myers, FL

1 edit

Re: [Vonage] Vonage + website down

815 (N. Illinois) seems down as well. :-(
Web site seems fairly dead as well.
kinkygal

join:2004-02-22
White Rock, BC
My line is working fine and I am 847. No problem logging on to the website either. Are you sure it isnt your internet that is down?

HomeLvr
Premium
join:2002-01-01
Atlanta, GA
Website + vonage down here in Atlanta metro area (678)
bunun

join:2002-01-12
Miami, FL

Re: [Vonage] Vonage + website down

well no dial-tone in 954, and virtual number 305 + website down

had service for 3 weeks and minus yesterday and part today this is first downtime

NC_Nitro

@nc.us
It's down in 704.
I get dial tone, but no calls in or out.
Web site is down too. I checked from work.

ITTOLEDO

join:2002-03-14
Toledo, OH
330 down

senatedon

join:2002-03-18
Mechanicsburg, PA
no love in 717 Harrisburg, PA
bunun

join:2002-01-12
Miami, FL

Re: [Vonage] Vonage + website down

i would be happier than crap, if my phone forwarding when my Vonage system was down, at least than i could still receive phone calls

dscl

join:2001-07-15
Suwanee, GA
Down in 718

blohner

join:2002-06-26
Cortlandt Manor, NY
clubs:
Down in 845 and 646
(was working about 1 hour ago)

dellsweig
Extreme Aerobatics
Premium,MVM
join:2003-12-10
Campbell Hall, NY
·Time Warner VOIP
·Vonage
·RoadRunner Cable

From the vonage website:

Customers may experience problems when placing calls due to a network event. Our Engineers are aware of the issue and currently working to reslove it as quickly as possible. We apologize for any inconvenience and thank you for your patience in this matter.
msattler5

join:2003-02-28
Ashburn, VA
Down in Northern Va, 703.

chuck091956

@optonline.net
073 is down also and their 866# for help is not picking up.

bryanboy22

@com.ph
dial tone in 847 (IL)
dial tone in 678 (GA)

but fast busy signal after dialing a number
bangkok45

join:2002-10-12
Camarillo, CA
Vonage site very s...l...o...w in 805. Phone is not working. Tried to dial my Von line from a landline and get a message saying that the number is no longer in service.
sixman

join:2004-06-10
Plano, TX

1 edit

Re: [Vonage] Vonage + website down

edit: already posted...

website is up for me, but service is NOT in 214! What is a "network event"?

s i x

JoeR
Dude?

join:2001-06-01
Norfolk, VA
2 lines & web site down from AC 757...

Nothing works!
--
The truth is out there... well, maybe not here..

techguyga
MCSE, DCSE
Premium
join:2003-12-31
Cumming, GA
Phones and website down in 770 (Georgia)
bunun

join:2002-01-12
Miami, FL

Re: [Vonage] Vonage + website down

well wierdly enough, if i dial my number from a landline, or cell phone, my vonage phone rings one time, and than i get my voicemail, vonage getting ddos'd ? LOL

scooby
Premium
join:2001-05-01
Schaumburg, IL
vonage really should be using multiple isps instead of a single crappy one (WCG - Wiltel). Appears parts of the wcg network is having issues so vonage is down for a majority of the users.
sixman

join:2004-06-10
Plano, TX

Re: [Vonage] Vonage + website down

this is the 3rd big outage for me in 214, getting to be UNACCEPTIBLE, and fast.

s i x

galandy

join:2001-12-20
Great Neck, NY

Re: [Vonage] Vonage + website down

Down in 516... Vonage web site and tech support number not working as well...
JTHOMAS28

join:2002-02-21
Newtonville, MA

Re: [Vonage] Vonage + website down

both my cisco and motorola ata boxes are down. never had this happen before. and website isnt working right either........i see this all the time though beucase i cant get in to cancel/enable call forwarding sometimes.

hope it comes up soon because these are the only 2 lines in my house and only ohter line is my cell.
sixman

join:2004-06-10
Plano, TX

Re: [Vonage] Vonage + website down

Dialing Vonage's contact numbers from a LAN line, conveniently nobody answers.

s i x
The Way Out

join:2003-01-20

said by scooby See Profile:
vonage really should be using multiple isps instead of a single crappy one (WCG - Wiltel). Appears parts of the wcg network is having issues so vonage is down for a majority of the users.

They're multihomed with Level3 and Globalcrossing as well.

traceroute to www.vonage.com (216.115.24.188), 30 hops max, 40 byte packets
1 ge-8-1-218.ipcolo2.SanJose1.Level3.net (63.210.198.225) 0 ms 0 ms 0 ms
2 ge-1-1-0-56.bbr2.SanJose1.Level3.net (64.159.2.161) 0 ms 0 ms 0 ms
3 so-0-0-0.mp1.Weehawken1.Level3.net (64.159.1.66) 87 ms 87 ms 87 ms
4 so-4-0.hsa2.Weehawken1.Level3.net (64.159.3.222) 88 ms 87 ms 88 ms
5 unknown.Level3.net (63.211.89.146) 89 ms !A 89 ms !A *

traceroute to www.vonage.com (216.115.24.188), 30 hops max, 38 byte packets
1 65.39.248.114 (65.39.248.114) 0.211 ms 0.158 ms 0.132 ms
2 sntcca2lce1.wcg.net (198.32.176.139) 0.921 ms 1.314 ms 1.722 ms
3 sntcca1wcx2-pos0-0.wcg.net (64.200.149.13) 68.161 ms 68.068 ms 68.750 ms
4 dnvrco1wcx3-pos14-0.wcg.net (64.200.240.181) 147.468 ms 133.023 ms 220.175 ms
5 dnvrco1wcx3-pos13-0-oc192.wcg.net (64.200.240.122) 69.250 ms 67.987 ms 68.219 ms
6 nycmny2wcx3-pos14-0-oc192.wcg.net (64.200.240.254) 67.975 ms 69.240 ms 68.108 ms
7 dllstx1wcx3-oc12.wcg.net (64.200.240.234) 68.097 ms 68.177 ms 69.146 ms
8 nwrknj1wce1-pos3-0.wcg.net (64.200.68.137) 68.070 ms 67.791 ms 67.908 ms
9 nwrknj1wce1-vonage-2-3.wcg.net (64.200.60.246) 70.709 ms !A * *

traceroute to www.vonage.com (216.115.24.188), 30 hops max, 38 byte packets
1 x (x) 1.524 ms 1.441 ms 1.127 ms
2 d1-2-1-0-2.a00.snfcca02.us.ra.verio.net (207.21.113.137) 8.464 ms 8.476 ms 8.163 ms
3 p4-6-0-0.r00.plalca01.us.bb.verio.net (129.250.16.34) 8.882 ms p4-4-0-0.r00.plalca01.
*us.bb.verio.net (129.250.16.32) 10.963 ms p4-6-0-0.r00.plalca01.us.bb.verio.net (129.250.
*16.34) 9.502 ms
4 p16-0-1-0.r20.plalca01.us.bb.verio.net (129.250.3.78) 9.859 ms 9.170 ms 10.717 ms
5 so0-0-0-622m.ar2.pao2.gblx.net (208.50.13.97) 10.435 ms 10.604 ms 8.836 ms
6 so1-0-0-2488M.ar3.JFK1.gblx.net (67.17.72.26) 80.272 ms 80.875 ms 82.505 ms
7 Vonage-Holdings-Corp-EDIS.t3-3-0-1.ar3.JFK1.gblx.net (64.212.34.190) 282.680 ms 173.
*425 ms 251.889 ms
8 64.157.171.5 (64.157.171.5) 86.148 ms 87.358 ms 83.148 ms

(*) WARNING 2 long line(s) split

RR Conductor
RailRoadDude
Premium
join:2002-04-02
Redwood Valley, CA
·Comcast


1 edit

Re: [Vonage] Vonage + website down

This is why VoIP is a long ways from replacing landlines, even cell phones are more reliable. Isn't their any kind of oversight of these companies like with the bells? Man, if landline service went out often and affected so many like VoIP, you'd have the authorities on them pretty quick.

--

»www.johnkerry.com
»205.245.189.161:1100/ ,Live,24Hr cam of 100+ trains a day action on the BNSF RR&Amtrak Mendota subdiv&Galesburg RR Museum ops in Galesburg,IL
See the BOOMING railroads of today,and tommorrow- »www.gorail.org/
ro2424

join:2001-12-30
Jersey City, NJ

UUNET is also in the mix.

1 10 ms 10 ms 10 ms x
2 10 ms 10 ms 10 ms x
3 2134 ms * * X
4 * 20 ms 10 ms X
]
5 10 ms 20 ms 10 ms x

6 10 ms 20 ms 10 ms core2.ge2-0-bbnet1.nyc.pnap.net [209.191.X.X]

7 20 ms 10 ms 20 ms POS2-1.GW12.NYC4.ALTER.NET [157.130.50.85]
8 50 ms 10 ms 20 ms 0.so-1-0-0.xl1.nyc4.alter.net [152.63.22.78]
9 70 ms 10 ms 20 ms 0.so-7-0-0.xl1.nyc9.alter.net [152.63.10.22]
10 10 ms 20 ms 20 ms 0.so-7-0-0.xr1.nyc9.alter.net [152.63.23.138]
11 20 ms 20 ms 10 ms 281.atm7-0.xr1.ewr1.alter.net [152.63.17.229]
12 20 ms 10 ms 20 ms 193.atm6-0.gw5.ewr1.alter.net [152.63.20.233]
13 vonage-gw4.customer.alter.net [208.192.180.46] reports: Destination net un
eachable.

Additionally my route to one of their preproxies changed from level3 to global crossing.

1 10 ms 10 ms 10 ms x
2 10 ms 10 ms 10 ms x
3 17 ms 16 ms * x
4 * 20 ms 20 x
]
5 20 ms 20 ms 10 ms x
6 100 ms 230 ms 201 ms core7.ge2-1-bbnet2.nyc.pnap.net [209.191.128.168

7 20 ms 20 ms 10 ms ge-2-1-0.ar1.jfk1.gblx.net [64.208.26.125]
8 20 ms 10 ms 20 ms so0-0-0-2488m.ar3.jfk1.gblx.net [67.17.72.30]
9 20 ms 10 ms 20 ms vonage-holdings-corp-edis.t3-3-0-1.ar3.jfk1.gblx
net [64.212.34.190]

508user

@charter.com
Vonage phone service down in 508 and no access to the web site. This also happened for a few hours over the weekend. Been running fine for two months before that.

leedle

join:2003-01-12
hawaii@heart

Re: [Vonage] Vonage + website down

also down in 757...
Toollio

join:2003-11-17
Brazil/Cda
No dialtone in 416.
Fat Guy

join:2004-07-29
New York, NY
Down in 646. My first Vonage outage!

NetWatchMan
Premium,VIP
join:2001-03-13
Alpharetta, GA

I can login to the website no problem, and can receiving *incoming* calls...however can not make ANY outgoing calls on either of my two Vonage lines.

I *am* getting successful, two-way communication with the Vonage SIP server (216.111.25.172), however, packet analysis shows their server responding to my SIP Invite requests with a "408 Request Timeout" ten seconds after I send my request.
--
Lawrence Baldwin
myNetWatchman
The Internet Neighborhood Watch
Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech ChatConnecting up your cellphone to VOIP »
« [Vonage] line transfer  
page: 1 · 2 · 3 · 4 · 5


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