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[Packet8] Fixed my billing problem »
« Useful idea: local gateway #s for Vonage et al.  
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BizFinancing
Premium
join:2003-01-10
Port Orchard, WA

reply to PCInTech
Re: Vonage suspends my account

said by PCInTech See Profile:
Can anyone here spell correctly or exhibit proper use of the English language? I wonder. Good Grief. No wonder they shut people off who don't know how to communicate what their problem is to whichever company they have a beef with. Perhaps the complainants have never run a business, nor been in charge of anything, or ever had to pay a bill on their own? Good Grief.

The inability to use proper spelling and grammar of the English language is just a good example of the quality of education that is provided here in the US.

I am sure this inability to properly command the English language is one reason so many people have trouble with service providers such as Vonage simply for the fact that it seems they DO NOT READ nor COMPREHEND the TOS that they agree to.

Vonage, like many service providers bill for services in advance, so if you fail to pay as agreed they can terminate your service until you have paid for the up coming billing period. Vonage clearly states that if your payment request is not accepted by your credit/debit card provider then they will block your service until said payment can be made.

I am all for this practice by Vonage and other VoIP providers since it will reduce the amount of delinquent subscribers who in the long run force companies to raise their rates to make up for these losses.

As for having the government become involved especially with regulating services such as VoIP is simply a call from those who are too lazy to resolve the matters themselves or wish to go through life playing the poor victim.

Like Sly I am not trying to flame anyone here, simply would like to have people realize certain facts before they make hasty comments or suggestions.
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« Useful idea: local gateway #s for Vonage et al.  


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