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NOW, I've have something to say SWBELL/SBC/DSL »
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hitmanwa

join:2004-01-28
Taylor, TX

Lag :-/

Recently I got xbox live so my son...and I could play Madden online. Since then I've noticed quite a bit of lag during games. We've probably had this but never really noticed while surfing the net and what not. I just wondered if anyone knew if this sort of thing is typical for DSL or if there's something that can be done.

Thanks in advance,


removed
Crisis Management Squad
Premium,VIP
join:2002-02-08
Houston, TX
clubs:
Ah, yeah, lag is really no fun. Which speed package are you on? And can you post a speedtest? (just show us the results)

hitmanwa

join:2004-01-28
Taylor, TX

I'm on the 19.95 plan. Been trying to find what the stated UL/DL speeds are on my acct but haven't yet. I should know that off the top of my head but I didn't set the acct up.

Last 2 speed tests were 466/193 and 361/194.

I'm somewhat new to this so forgive me if it takes me a bit to get the info up that I need to.

Thanks,

hitmanwa

join:2004-01-28
Taylor, TX

4 edits
Sorry, these are the two line quality tests I ran...not sure if they help.

»/quality/nil/1482162
»/quality/nil/1482138

Thanks,


removed
Crisis Management Squad
Premium,VIP
join:2002-02-08
Houston, TX
clubs:

Looks a little high. 466/193 seems a bit like you're capped at around 768/256. Still, it looks like you're getting way less than you should.

Are you, by any chance, running anything while that's going? Are you behind a router? Any P2P apps/viruses/trojans (AKA - check for those lately)?
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hitmanwa

join:2004-01-28
Taylor, TX

Behind a router and run System Suite in the bg. I am capped though. They had to cap my connection a while back because the ADSL modem had to resync every hour or so. Earlier tonight I shut my comp down completely to see if the problem prsisted and it did. I can try it without the router if that's possibly the problem.


removed
Crisis Management Squad
Premium,VIP
join:2002-02-08
Houston, TX
clubs:
What kind of router?

hitmanwa

join:2004-01-28
Taylor, TX


3 edits
It's a US Robotics router. Just did another speed test without it and hit 586/208. Edumacate me is the the dl or ul what I'm looking for with a problem like this?

Also, I would have to run through the router to use the connection for XBL, right?

»/quality/nil/1482196


d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV

reply to hitmanwa
There is a chance that in addition to being capped at 768, you may be on an interleaved profile. Interleaving makes your connection more stable, but it raises your first hop ping to over 60 ms.

Your connection apparently has too much noise which is affecting normal DSL so both of those measures have to be taken to increase your stability.

hitmanwa

join:2004-01-28
Taylor, TX
I pulled the router out and it resolved the problem. Needless to say, I need to get a new router. Anyone have any reccomendations as to what kind I should buy?


d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV
reply to hitmanwa
Before you give up on that router was it some type of MTU size problem or is there a firmware upgrade for it that is available?

hitmanwa

join:2004-01-28
Taylor, TX
I haven't checked on the firmware yet, will do that tonight and post. As for the MTU size...I have no idea how to check that. I'll research it though and check it out. Again, thanks for all the help guys.


removed
Crisis Management Squad
Premium,VIP
join:2002-02-08
Houston, TX
clubs:
Sure thing. If you decide that it's time for a new router, I've seen that Linksys and Netgear stuff goes for good prices. Check it out if you end up needing something new.

hitmanwa

join:2004-01-28
Taylor, TX
It needed a firmware upgrade. =) Didn't even think of that. I still need to get a wireless router though. Tired of running cable from my comp to the 2nd one and the xbox. =)

Thanks again,


removed
Crisis Management Squad
Premium,VIP
join:2002-02-08
Houston, TX
clubs:
All is well now?
Linksys and Netgear have some standalone WAPs (wireless access points). They plug into your current router and serve wireless. Might wanna look at that if you want to keep the router around.

hitmanwa

join:2004-01-28
Taylor, TX
I think so, this is what I'm getting now. Much better than last night.

»/quality/nil/1482800


d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV

reply to hitmanwa
The tweak test can tell you if the router's MTU is set too low : »/tweaks More likely it could be a bad firmware version. Several different brands of routers have been reported to slow down DSL until their firmwares were upgraded and then the performance was perfectly acceptable.

hitmanwa

join:2004-01-28
Taylor, TX
I tested that earlier and it said "Looking Good" so I didn't change anything. :-/


d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV
reply to hitmanwa
Well your last line quality test looks like you are all fixed up. Glad that everything is looking good.

hitmanwa

join:2004-01-28
Taylor, TX

I'm still trying to work through the tweaking....trying to get a grasp of everything. My speeds should be 1.5Mbps-3.0Mbps downstream/384Kbps upstream. Now, on the results screen it asks for my advertised speed. Should I put the low range in for that?
Forums » US Telco Support » AT&T » AT&T SouthwestNOW, I've have something to say SWBELL/SBC/DSL »
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