2 edits | reply to MrMaster
Norton Anti-Virus 2003 Pro issue I have boxed retail Norton Anti-Virus Pro 2003 that I purchased at Best Buy in Columbus, Ohio last year. Today I installed SP2 and got the message about it being aware that I'm running anti-virus software but it couldn't determine it's status. I followed the suggested fix I've read about and put a check on the Firewall options that I have anti-virus software and will monitor it myself so I won't get that balloon window.
Then I clicked on the link posted on page 1 of this thread to the Symantec web site and ran their Automated Support Assistant Program to see if maybe I had some other problem. The resulting message was:
"The Automated Support Assistant has determined that this machine is running a pre-released or beta version of Norton AntiVirus 2003. This version of the software is not supported by Symantec and cannot be updated. Please contact the vendor that you purchased the software from to request a released copy of Norton AntiVirus 2003. Details on our release version are available at the Symantec Products and Services Page.":o:o
I don't think?? Best Buy would be selling pre-released or beta versions of Symantec software would they? And I really doubt that Best Buy is going to let me exchange this software since it's over a year old!!:p
Also posted on the Symantec web site was the statement that support for NAV 2003 Pro would end 9/8/04. That seems strange considering the product is only a year old?
I know Symantec released a 2004 version that I read on BBR was buggy and now on the Symantec web site they're already selling NAV Pro 2005.
Does anybody else have NAV Pro 2003, and if so, are you having any problems with it running under SP2?
Thanks, Mike |
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| Yes I have a problem.
Since installing XPSP2 I can no longer use Live Update to update NAV2003.
I get the 1803 error and the only answer Symantec has is to reinstall my AV. I HAVE uninstalled and reinstalled Live Update numerous times now.
Stupid doofs.
Microsoft warns them almost a year in advance and they STILL have not come out with their ANNOUNCED patch.
WinXPSP2
NAV2003
Win firewall turned off.
Win popup blocker turned off.
Security center disabled (after telling it I have my own AV I want to monitor).
WinXP IE security settings at default(tried setting it to low- didnt help).
Turned off and disabled Zone Alarm- unloaded vsmon from startup- no change.
No other security software running, have enabled ALL of WINXPSP2 services- nothing.
What a joke.
Now NAV2003 is no longer supported? Great. |
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