graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
1 edit | ISP should have listened.
Collateral damage doesn't happen instantly. Only the actual spammers have their IPs blacklisted at first and warnings are sent to that ISP. If the ISP refuses to act and allows abuse to continue, then a blacklist can and sometimes does expand to include other ISP customers. The idea here is to get the ISP's attention, via complaints from their other legitimate customers, that ignoring spam complaints is a bad business practice that can lead to legitimate customers leaving the ISP for another, more responsible ISP.
As far as blocking goes, blacklisters block nothing. They merely provide the information others can use to make their own decisions as to who they may or may not want to block.
And anyone who operates a mail server has the right to to refuse mail from anyone, for any reason, by any method they chose, including using blacklists.
The customer suing should be laming his ISP for ignoring complaints and causing the problem in the first place, rather than blaming those who are doing something about it themselves.
OsiruSoft is blameless. They didn't and can't force their service onto anyone. The people actually blocking the mail made that decision, and they can't be blamed either. It's their mail server. |
