amantro
@142.cablelink
|  an instructive story
Here is my story with datapack.net
About 3 weeks ago my site suddenly went down. The online operator informed me that they changed their network and directed me to sales@datapacket.net. I sent a mail asking to make the site online. When I saw that they wouldn't answer I contacted again the operator. This time he directed me to the big boss (Brian Bennett) bbennett@datapacket.net. I sent a mail again to both of these addresses and also dropped a ticket for the support team. Mr. Bennett seemed to be too busy spending our money since he was not going to do anything to solve the problem. I couldn't do anything only to invade them with mails. I think I sent at least 100 mails and dropped some a dozen of tickets when after 10 days Mr. Bennett answered me, asking the payment transaction ID. In that very day I sent it to him, and to everybody who has an email address ending with @datapacket.net. Since then I am sending to them 3-5 mails/day with the details they asked to make my site back. My site is still offline, nobody is working there (the online operator is also not working for more than a week).
I have also dropped the following tickets: KHT-46557, JAM-18208, SRI-75962, LLM-22865, XBM-38898, XSZ-85503, NRV-38486.
In the first days I was very angry, I was afraid that I would loose my clients. Now I lost them all and so I lost some money too.
If you need a hosting server, avoid Datapacket.net, it is a thief gang. They will steal your money and won't do the service you paid them. |
