needforspeed59
Cruise Ship Just Passing Through
join:2001-05-02
Glendale, AZ
| reply to the niTz
Re: y start somethin new whenu still got probs
said by the niTz  :
instead of wasting money on a voice system that supports spanish, they should fix their problems first
Well, one department doesn't stop what it's doing just because another is working on something else. The people doing the billing probably couldn't help on whatever it is you are talking about. So, they just keep on improving their corner of the world. Does that make sense? You can't move folks with one set of expertise to work on a problem they have no knowledge of. BTW.. they are talking about the bill being in Spanish; not a voicemail system. 'nuff said!
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Of all the people I know... you're one of them. |
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the niTz
Premium
join:2004-07-05
Sahuarita, AZ | i know there multiple departments that work on seperate things but whats the point of wasting capital and getting more people on a service when theres problems with the current subscribers! |
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needforspeed59
Cruise Ship Just Passing Through
join:2001-05-02
Glendale, AZ
| Because Cox sells more than HSI. They have cable TV and phone customers. Besides, if you ran a company, would you STOP bringing on new customers? If so, you would be out of business fast!
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Of all the people I know... you're one of them. |
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the niTz
Premium
join:2004-07-05
Sahuarita, AZ
 ·Cox HSI
| i undertand that too, and odds are i wouldnt but i also wouldnt blame the customers setup or the game servers or some other 3rd party route, i would actually go to the customers house play the game c the prob and fix it, and play the game some more;) and if it was a 3rd party route send a corporate email to them saying that one of there routers is out insteda of leaving the customer out to dry! |
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