 WFOPremium
join:2001-08-27
San Ramon, CA
1 edit | Giant Anti-Spyware The results of the Anti-Spyware tests... »Anti-Spyware Tests (Round 1) earlier tonight peeked my interest in this program. I downloaded the 15 day trial. It's easy to set up and highly configurable. You can schedule your updates and your scans to run automatically.:) Ahem... Lavasoft? The scan was quick... about 2.5 minutes.
Pay attention during installation. The ask if you want to participate in the fight against spyware by sending anonymous information. The idea... by linking thousands of computers, they will get a jump on any new spyware variants. I opted out of that one.:p It looks like a keeper on first impressions. I'm guessing it will replace Spybot if not supplement it in the arsenal. Time will tell.
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WFOPremium
join:2001-08-27
San Ramon, CA | Another member, alerted me to a problem with the "Tracks Eraser" feature. Her computer froze and the application continued to consume memory. I ran "Tracks Eraser" on my computer. Giant was using 9 MB of RAM before I clicked to clear tracks. After I clicked the application hung and I watched my memory usage climb to 66 MB of Ram before killing the application. I emailed tech support and received this reply 2.5 hours later.
Thank you for contacting GIANT Company Software, Inc.
I apologize for the issue you are experiencing, We have recently released an update to the software that i believe fixes the issues you are having.
This issue will also be fixed in the upcoming automatic patch, or to fix it immediately please download the latest version of Giant AntiSpyware at: »www.giantcompany.com/files/giant···ware.exe
Talk about fast!!!!:D
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Reviews:
 ·Comcast
| reply to WFO
I regularly run Adaware and Spybot but after this review I downloaded the trial version of Giant. I liked the configurable installation and it found several instances of spyware that Adaware and Spybot both missed. Not exactly a scientific test but better than most I've used. |
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 SparrowCrystal SkyPremium
join:2002-12-03
Sachakhand | reply to WFO
Missed your post over here. Good show! |
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 dpPremium,MVM
join:2000-12-08
Greensburg, PA
kudos:7 | reply to WFO
Test results have been very encouraging for sure. Anyone have any experience with their tech support?
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Write your questions down on the back of a $20 dollar bill and send them to me |
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| said by dp:
Test results have been very encouraging for sure. Anyone have any experience with their tech support?
Used the trial program and on the first run had a couple of false positives and 1 problem with a file. Emailed support, got a reply in just over an hour for the first one and every reply after was received in a timely manner AND informative.
I'd say support was top notch, at least in my case. Giant is also interested in testers for the Enterprise edition due out later this year so if anyone runs a workgroup, or Windows 2000 or 2003 domain controller, and is interested in beta testing, shoot support an email. |
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 bcoolPremium
join:2000-08-25
The Ozarks
4 edits | 
any link within the program UI |
Otherwise...
Just installed the Trial version. Fairly impressed with overall feel and functionality. Only two other things caught my attention early on (one of which I reported to tech support):
1.) I dual boot WIN98SE/WINXP SP1. Giant immediately tagged IMGEDIT.OCX ver4.10.2000 (Kodak's Windows Imaging component)as the Backdoor.Hankydor trojan (Hank Panky) serious threat. This particular ActiveX component has been in place in my WIN98SE installation for a long time and not even TDS-3 finds anything wrong with the file. It may be true that IMGEDIT.OCX has been used in the exploit at one time or another(not sure) but this particular file on my hard drive IS clean.
No big deal, false positives happen.
2.) For some reason I can not get GIANT to properly launch its built-in web links via IE. Each time I click on "View more details" on an item, I get a 404 white page (SEE ABOVE) with a vague reference to the s: home page. I reported this to technical support.
3.) I've had to Deactivate realtime monitoring of USER SHELL FOLDERS under System Agents because a.) there's no "Manage" option for this particular item and b.)despite specifically allowing a change to my RECENT folder (recent links are configured not to be retained/stored in my admin account), GIANT continues to popup with this alert one after the other. It will not remember that this "change" to a USER SHELL FOLDER, namely RECENT, is allowed!  |
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SparrowCrystal SkyPremium
join:2002-12-03
Sachakhand | reply to WFO
It seems the tech support is on the ball and right on the money. This one may be a keeper, and I am giving it another test run with the updated version which appears to have eliminated the Tracks Cleaning hang-up.
Now if the utility would remember my settings, and the request to ignore what Giant considers a "problem," it will get my vote. It is a bit pricey considering the annual renewal fee, but if it does what it is supposed to do and consistently, we'll have to pay the piper. 
In case anyone missed the thread in the Vendors forum: »Giant AntiSpyware |
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jmargel
join:2001-03-07
Northumberland, PA | reply to WFO
I am a network admin, and had a few machines giving me problems. Spybot & Adaware wouldn't fix it. Got a weird problem where the one user couldn't delete emails, it would hang his email program.
Running Giant, it found quite a few more spyware than the other two. His machine was pretty messed up. Ran it once, then booted in safe mode, ran it again, then rebooted. All works great now.
I purchased it, and very happy so far. I like how its proactive as well. The others just fix what is broken, this one tries to prevent it from happening in the first place. To me, spyware is more of a threat than viruses now. |
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 Beggar SuDrunken MasterPremium
join:2004-08-15
UK
1 edit | reply to WFO
I mentioned in my previous post here in this forum about Giant in the anti-spyware test. It's a good well rounded program, but when I scanned it, it found some false positives, which adaware and spybot ignored.
Tech support is really good. I talked to them with live support within a few seconds of waiting.
Has anyone seen this in their startup section in Giant?
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"The sky is my roof and I'll sleep where I may...if you ever need me I'll be there..." - Kung Fu Master Beggar Su |
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 PhuckerPremium
join:2001-09-12
Reno, NV | reply to WFO
I don't know if this is true or not. I installed Giant and cleaned everything up. I put all items in quarantine. When i uninstalled Giant it seems to have put them back.
Can somebody actually test this to see if this is true?
Thanks |
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| reply to WFO
there is a nice thread by the developer/over in »spywarewarrior.com/viewtopic.php?t=6498 an interesting read |
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PhuckerPremium
join:2001-09-12
Reno, NV | i was unaware of that site. Thanks for the link. |
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 2kmaroThinkPremium,ExMod 1 BC
join:2000-07-11
ColossalCave | reply to Beggar Su
How sure were you that they were false positives?
I've purchased Giant AntiSpyware and am a bit impressed with it at this point. I'm running it on an AMD 3200+ system with 1GB RAM and it doesn't seem to give me any performance hit. Haven't delved deeply in to it (as how much memory its using, etc) but have just kind of been letting it sit there doing its thing.
After I installed it and scanned with it, it found 3 cookies I'd acquired. Things have stayed clean for the week or so I've been running it. This morning, after it had done the scan in the night, I found that someone had tried to sneak in a bunch of sites into my trusted zone as part of a hijack attempt. Wish I could remember all of the sites I visited last evening, I'd like to find out where that/those attempt(s) came from. Anyhow, Giant AS flagged them for quarantine, I elected to delete the registry entries.
So far, I think it's money well spent.
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Good judgment comes from experience, and experience comes from bad judgment. Barry LePatner |
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 markwp2001SpreadheadPremium
join:2002-05-25
Long Beach, MS | reply to WFO
Using it for the trial period, like it so far. Easy install, easy to use, quick scanning, all in all a nice looking product.
Found almost nothing on my machine - thank you SpyWareBlaster for keeping the nasties out 
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Widespread Panic - when only the best will do ... |
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 John2gQui Tacet ConsentitPremium
join:2001-08-10
England | reply to WFO
This is worth a read.
»news.grc.com/news.exe?cmd=articl···81&utag=
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Better to remain silent and be thought a fool, than to speak and remove all doubt. |
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 Name GamePremium
join:2002-07-07
North Myrtle Beach, SC
kudos:6 | said by John2g:
This is worth a read.
»news.grc.com/news.exe?cmd=articl···81&utag=
Falling off my chair
"I appreciate they are likely very busy with the success and popularity
of the product but the lack of response on these issues (one of which I
consider serious) is swaying my decision to purchase their product somewhat.
--
Robin"
No it is not a good read..it is a crap-on read for a guy who forgot K-9 project and what professional courtesy is still all about when you do test a trial version of a new product and how you then Help the developer who at many site has asked for input.
Giant Antispyware
anewman
Andrew
»spywarewarrior.com/viewtopic.php?t=6498
**************
Seems to me what goes around comes around.
»keir.net/bb/viewtopic.php?t=359
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Gladiator Security Forum »www.gladiator-antivirus.com/ Missing Kidshttp://www.missingkids.com/ |
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 jaykaykay4 Ever YoungPremium,MVM
join:2000-04-13
Scottsdale, AZ
kudos:19
 ·Speakeasy
| reply to WFO
When everyone is done testing, please make another, seperate post letting everyone who cannot test (due to having only one box) know if this is a keeper of a program and if the support is good, etc. A final addition sort of. It sounds as if this program has some merit, but in that I don't test programs, I wait for others to let me know if they really find a program worthy...especially one that is as costly. |
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 cacrollEventually, Prozac becomes normalPremium
join:2002-07-25
Martinez, CA
1 edit | reply to Name Game
said by Name Game:
said by John2g:
This is worth a read.
»news.grc.com/news.exe?cmd=articl···81&utag=
No it is not a good read..it is a crap-on read for a guy who forgot K-9 project and what professional courtesy is still all about when you do test a trial version of a new product and how you then Help the developer who at many site has asked for input.
Giant Antispyware
anewman
Andrew
Andrew,
I've tried to understand your response several times, and have not been successful.
Are you trying to say that GiantAS personnel did not get Robin's comments? Or they were too busy to respond? Or that his comments didn't deserve a response?
Robin (the author of the GRC forum post) made, IMHO, three coherent and relevant observations.
What is the K-9 reference about?
Is GiantAS a trial version? I saw a few guesses to that effect in the GRC forum (another very long thread earlier), but no absolute statement.
Are you a GiantAS spokesperson? I suspect that folks who read this thread might be a little concerned about the product, if so. Your post could have been a little more coherent, and better written. And you could maybe take Robin's comments a little less personally.
You might want to address your feelings, or the issues themselves, in the GRC thread too. Everybody might benefit - right now, I see just a lot of "atta boy Robin" comments. |
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Name GamePremium
join:2002-07-07
North Myrtle Beach, SC
kudos:6
3 edits | You are far from confused there Chuck..and I have not yet changed my name to Andrew..no matter how you cut up that post.. other members here understood it perfectly..so save your questions.
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Gladiator Security Forum »www.gladiator-antivirus.com/
Missing Kids
»www.missingkids.com/ |
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