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justin
..needs sleep
Australian
join:1999-05-28
kudos:15
Reviews:
·iiNet
reply to studytime

Re: What's the solution?? Is there one???

its worse if you move. Check this out. In order to get DSL at my new apartment from covad, I need a dialtone, one that I don't want. The current bill for this move shows:

quote:

$18.24 plus $3.04 tax - dial tone
$.21 number portability - taxed at .04
fus $.57 and then a tax on that for .10
FCC line charge $6.38 plus $1.06 tax
Service order change $56.00 (asking for new service!)
Line Charge $50.05
Premise visit Charge $19.00 (for a guy to go "yep" there is a line here)
Installation Charge $18.21 (there was no install)
Modular jack $3.42 (there was no new jack)
rate adjustment .21 and they tax it!!! .11
Ny gross income tax surcharge .02
other charges (unspecified) .13
municipal surcharge - $3.34
NY State/MTA surcharge ...(huh?) $5.65

LOCAL CALLS: $2.37 with tax on that...

$35.00 phone bill turned into $206.18


PhoenixDown
FIOS is Awesome
Premium
join:2003-06-08
Fresh Meadows, NY
kudos:1
Justin, out of curiousity will you dispute this?
--
Final Fantasy


justin
..needs sleep
Australian
join:1999-05-28
kudos:15
dispute this? what, my phone bill? yes we disputed it and they removed the 3 buck charge for the "new" phone jack they did not install. That was it.


ruscorp
I Never Stop Posting For You
Premium
join:2002-08-29
Earth
reply to justin
Yea, I get an "MTA surcharge" as well.

WTF?

attsbcisgay

join:2003-03-18
Beverly Hills, CA
reply to justin
$$$$$$$$$$$$$ makes them happy, again at the expense of your labors

hedyd4u
Premium
join:2003-12-16
Schenectady, NY
reply to justin
Complain to the Public Service commission they set or allow the rates that you were charged. The rates you are quoting are for a business install not residence. The 18.21 is for a network interface. All business accounts need the tech to go out to ensure dial tone works at the premise as unlike residences there is no left in dial tone. You should only pay for a jack if the tech came inside and did wiring, in which case you would have been charged 13.71 for the wire and 144.00 for the first hour of time.