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Jeremy341
Bye
Premium
join:2000-01-06
localhost

Steam - Purchase pending

I pre-ordered Half-Life 2 through Steam this morning around 11 AM. This includes CS: Source, so I started downloading that. It's finished downloading, but when I go to play it, it says: "Your purchase is still being processed - Steam will notify you when the transaction has been completed. Until then, this game is not available to play."

I'm pretty angry, because I was expecting to be able to play the game as soon as it was done downloading. How much longer am I going to have to wait for the purchase to go through, and is this a normal thing?
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QUICKSILV3R
Premium
join:2002-01-21
San Antonio, TX

about 24hrs. ithink



Jeremy341
Bye
Premium
join:2000-01-06
localhost

Wow, that sure does leave me with a bad first impression. Any idea why it's doing this?
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I do not trust Firefox. Spread anything besides that horrid piece of crap.



delt4
Congrats BUCCOS
Premium
join:2000-07-13
Pittsburgh, PA
kudos:1
reply to Jeremy341

It seems since today is Sunday and you ordered it Sunday, that they company that does the credit card transactions or someone on Steam's end isn't there to verify that the your card has been processed. You may have to wait till Monday. I agree with you, since you paid for it today, you should be able to play today.



Jeremy341
Bye
Premium
join:2000-01-06
localhost

It should be automated. Bad system.



shinjuru
Premium,Mod
join:2000-10-29
West Coast
Reviews:
·SureWest Internet

I am almost certain that it's automated. I purchased and was up and running with the Silver package within minutes after entering all of my Credit Card data. Typos can typically affect CC transactions. Just screwing up 1 letter /number in your name or address can hold up a transaction until a human being can loom over the transaction.

Another reason may be that your Credit Card company may have held it up if you don't have a history of doing these type of purchases.
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Clans - Games - GameTech - S.F.Bay -


hroo772
Darkness Fears Me
Premium
join:2002-04-05
Mclean, VA
reply to Jeremy341

Steam is automated its just that since they released the packages for pre-order their credit card system is under a heaver load then normal. Just wait and it will go through and you will get to play your games.
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NyQuil Kid
8f The Nyquil Kid

join:2001-01-06
Brick, NJ
reply to Jeremy341

Re: Steam - Purchase pending

I did the same thing - turned out that after I purchased HL2 and CS:S, I quit steam and then restarted it - I was able to play after I restarted.

[8F] The NyQuil Kid



seipher
Antonio

join:2002-01-23
reply to Jeremy341

Jerw134: You do know that Daddy's credit card requires some processing time?

Seriously, stop bitching at Valve just because you're an impatient piece of ignorance.
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- Antonio Changanaqui -



Jeremy341
Bye
Premium
join:2000-01-06
localhost
reply to Jeremy341

I just got an e-mail saying the processing has finished. Thanks to everyone that offered informative and helpful replies.
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I do not trust Firefox. Spread anything besides that horrid piece of crap.



shinjuru
Premium,Mod
join:2000-10-29
West Coast
Reviews:
·SureWest Internet

1 edit
reply to seipher

said by seipher:
Jerw134: You do know that Daddy's credit card requires some processing time?

Seriously, stop bitching at Valve just because you're an impatient piece of ignorance.
Great job on being the example of how not to post. Get a grip and perhaps read the Forum and Posting Guidelines before flipping out on another site member who posted about their problem.

Jeremy341 See Profile, Thanks for keeping your *composure.
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