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Forums » Equipment Support » Hardware By Brand » Efficient » Speedstream 5100 modem light not lit after using a
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« Upgrade 5100 to firmware 1.0.0.39?  
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Blaine B

join:2004-07-11
Munster, IN

Speedstream 5100 modem light not lit after using a

Hi, I have a Speedstream 5100 modem. It has 5 lights. POWER, DSL, ETHERNET, INTERNET, and ACTIVITY. All of the lights would always except the blinking ACTIVITY. After plugging the DSL phone line cord into a surge projector, the INTERNET light no longer is lit even though my DSL light is lit and I have internet.

I tried positioning my DSL Filter once at the wall and once at the outgoing port on the phone line surge protector, but there was no difference. Can anyone explain this problem to me?


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:

Re: Speedstream 5100 modem light not lit after usi

said by Blaine B See Profile:

Hi, I have a Speedstream 5100 modem. It has 5 lights.

After plugging the DSL phone line cord into a surge projector, the INTERNET light no longer is lit.
»Efficient Networks Forum FAQ »I have a 5100 0r 4100 from AT&T/SBC, where is setup info, tips, & help?
said by Blaine B See Profile:

I tried positioning my DSL Filter once at the wall and once at the outgoing port on the phone line surge protector, but there was no difference. Can anyone explain this problem to me?
You do not filter the telephone line that plugs into the modem.

Regards,

Doctor Olds

Blaine B

join:2004-07-11
Munster, IN
reply to Blaine B
Re: Speedstream 5100 modem light not lit after using a

I know, but i still put the filter on the line, connecting the telephone wire to the DSL port on the filter.....

Got any ideas on the light?:D:D


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:

Re: Speedstream 5100 modem light not lit after usi

If you just signed up, I suggest you call SBC support since you are paying them dearly for it. Right?

Your posts are not clear and it still sounds like you are filtering the modem's telephone line and that is wrong.

Read the FAQ links and they tell you all about the Special "SBC ISP Only" product you have. It is not like a Retail Efficient product and it is not documented by Efficient, sorry. It is documented by your ISP.
»Efficient Networks Forum FAQ »I have a 5100 0r 4100 from AT&T/SBC, where is setup info, tips, & help?

Regards,

Doctor Olds

Blaine B

join:2004-07-11
Munster, IN

reply to Blaine B
Re: Speedstream 5100 modem light not lit after using a

Internet works. I was not asking questions about filtering - just asking for suggestons.

Again, the internet works, but the INTERNET LIGHT on the modem is not lit anymore, after I ran the 5100 modem's input of telephone cord to a power surge protector.

As for the filters I was asking if I should put the filter on the wall, plug the telephone cord into DSL line, run it to the surge, and connect the DSL modem there, or, run a cord directly from the wall outlet to the surge, put the filter there, and connect the DSL modem to the filter labeled "DSL"? Maybe it doesn't even matter where you place the filter because someone already said the DSL Modem isn't filtered; only telephones are.

There are 5 lights on the modem - POWER, ETHERNET, DSL, INTERNET, and ACTIVITY. Just recently the INTERNET light quit lighting up after I put a surge protector inside of the telephone cord line. INTERNET WORKS, do not mistake that.

Thanks.


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:

Re: Speedstream 5100 modem light not lit after usi

said by Blaine B See Profile:

Internet works.

[SNIP]

INTERNET WORKS, do not mistake that.
Sounds like it is working then.

Any further questions should be asked in your ISP Forum.

SBC Forums at BBR


»AT&T Midwest
»AT&T West
»AT&T Southwest
»AT&T Northeast

Enjoy.

The Chef

join:2003-12-09

reply to Blaine B
said by Blaine B See Profile:

but the INTERNET LIGHT on the modem is not lit anymore, after I ran the 5100 modem's input of telephone cord to a power surge protector.
That's probably your problem. A telephone surge ptotector probably is impacting something.


nwrickert
sand groper
Premium,MVM
join:2004-09-04
Geneva, IL
·AT&T U-Verse
·AT&T Midwest

reply to Blaine B
said by Blaine B See Profile:

Again, the internet works, but the INTERNET LIGHT on the modem is not lit anymore
I noticed a similar report in »5100b GUI no access...

In that case is sounds as if the user has configured the modem into bridge mode, and the router is doing the PPPoE. Possibly that turns of the light. Maybe you are doing something similar.
Forums » Equipment Support » Hardware By Brand » EfficientPurchase the 5200, 5667 Router upgrade - S/A $$$$ »
« Upgrade 5100 to firmware 1.0.0.39?  


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