Infoman1
join:2001-03-21
Hubbard, OH
| reply to spooler0
Re: Privacy in the new ZoneAlarm 5.5
Thank you Cory for your reply and information. Its all about, who do you trust? IMO I don't! While as you say no personal data is obtained or transmitted between the ZL client and your servers, the technology and possibility is present! I am however elated after more than month the phone home issue has been answered.
»Re: Privacy in the new ZoneAlarm 5.5 |
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spooler0
Premium
join:2004-11-17
| reply to OneHeart
said by OneHeart  :Super long thread. Someone, please list out the FACTS in all this mess. I'm super confused now. 1. 2. 3. Etc. 1) Bottom line for many of us is that if you reset all the ZA settings to turn off everything but the firewall, do not allow ZA to autoupdate itself, or monitor your virus checker, or to contact ZoneLabs without asking for your permission, and deny the program permission to specifically identify your IP address when calling out.
2) you should be ok and ZA should be ok to use.
3) If you are not comfortable with the above you may want to use a different firewall, or,
4) Use logging software to monitor traffic to see that no unauthorized contacts occur.
Oh, I forgot, also set the ZA program permissions to XXXX.
That should do it unless anyone has other welcome suggestions. |
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OneHeart
join:2002-02-20 | reply to anonandon
Super long thread. Someone, please list out the FACTS in all this mess. I'm super confused now.
1.
2.
3.
Etc.
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OneHeart |
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anonandon
@cox.net | reply to tparker1
"Zone Alarm should be banned it is horrific I can't think of any Firewall that takes over a PC they are great at it and Lord forbid you try to Uninstall it what a headache"
... troll |
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tparker1
join:2004-09-29
Winston Salem, NC | reply to Charles770
Zone Alarm should be banned it is horrific I can't think of any Firewall that takes over a PC they are great at it and Lord forbid you try to Uninstall it what a headache |
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Spy
Premium
join:2001-09-22
NE
2 edits | reply to IGGY
Re: Outbound traffic from Zone Alarm
said by IGGY :"When security software starts violating privacy there's no security'cause" There is in fact no proof that a "privacy violation" has occurred. But I'm not ready to call out the hanging party just yet.
I hope not.:D |
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MeDuZa
join:2003-06-13
Austria
| reply to markjclark
said by markjclark :4 words, Not american company now. I don't think this should be at issue.
Anyway, TrueVector Technology was not patented or distributed with CheckPoint software at least until they did acquire ZoneLabs 
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Reality corrupted. Reboot universe? (Y/N) |
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atangel
Now What??
Premium
join:2002-02-18
Bronx, NY | reply to markjclark
We haven't made a forum hot topic on the front page, have we? Bet they would get back to us if we did |
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markjclark
join:2000-08-11
clubs:  | reply to Hillsboro
4 words, Not american company now. |
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ReVeLaTeD
Premium
join:2001-11-10
San Diego, CA
| reply to IGGY
said by IGGY :Your not going to see a reputable company all of a sudden start dropping spyware into their product. I don't remember Internet Explorer 4 having "Alexa" pre-installed with their software. |
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Hillsboro
Premium
join:2004-11-28
| reply to IGGY
said by IGGY :"I'll just say I think you need to take a look at many previous threads. Before trying to bring my character into question. I can think of one older thread were I definitely took the opposite side of the company. I'm not going to start throwing around accusations that don't have 100% facts to back them up. I'm not going to go accusing a company of doing something underhanded unless I feel I have good facts or basis to do so. At this time I see some reason to ask questions. But I see no reason to start making assumptions." Iggy, I don't believe anyone is calling your character into question. However, the fact remains that you don't have any inside ZA, first person, factual information regarding the concerns expressed here. ZA has been conspicuous by their absence. Granted there is no incontrovertible proof that ZA is spying on it's customers... Neither is there proof that they are not. Their silence on this matter is growing by the day. I suspect that ZD or one of the other publications will pick-up on this as happened with the Intuit debacle 2 years ago. As I stated before; I think ZA is stonewalling... they perhaps think that because this issue is relatively isolated on the net they will just ignore it until they need to spin the problem.
Myself, I dumped ZA from our systems and will not under any circumstances go back. Why? I tried contacting ZA support to get answers... I got nothing. Zip... NADA. That's was 8 working days ago.
Your help has been and is appreciated here. I think the worse you can be accused of is misguided loyalty given the circumstances. No the sky isn't falling... But, where are the answers from a ZA staffer? None of us, including you, are getting any.
Best Holiday Wishes |
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shamrin
join:2001-01-08
Lexington, KY
clubs:
 ·Insight Communicat..
| reply to IGGY
said by IGGY :"Iggy, I can appreciate you wanting to give ZA the benefit of the doubt (especially understandable looking at your avatar" I'll just say I think you need to take a look at many previous threads. Before trying to bring my character into question. Sorry, you took my comment in a way that I didn't intend it. I was only trying to acknowledge the obvious, that you have a certain amount of good will toward ZA, I did not mean to impune your character.
/sch
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I have no opinion, therefore I do not exist |
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WFO
Premium
join:2001-08-27
San Ramon, CA
| reply to atangel
said by atangel :I don't sense a witchhunt, as much as, say, the usual paranoid uber-concern.... And fer sure none of it directed at you! LOL..."Paranoid uber-concern." Or possibly rabid dogs that smell blood? j.k.;)Iggy you should know by now DSLR members are extra sensitive. Recent examples...The FF issue in Germany, The Sygate phone home driver, the KAV ADs panic and Ad-Aware's debacle release of SE with Multiple updates, bugs and versions in a short span. DSLR members expect perhaps unfairly, nothing short of excellence 100% of the time.  That ZA may (likely not) have a Claria/WhenU type relationship unknown to users causes them to vent. Rather than hurl potentially false accusations against a product/company I like, I'll monitor my router traffic. There should be no call-outs to ZL as they are blocked as previously stated. Before others jump ship, I suggest they do their own research. Too, they could always disable the suspect file and see what happens. If the FW runs normally, problem (if there is one)gone. One memeber has already done so and experienced no problems. |
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SUMware
Premium
join:2002-05-21
| reply to IGGY
Again Iggy please understand, "the concern of many people is not about you or your contact". You are highly respected here.
It's not a witch hunt, it's about legitimate concerns. We're urging, willing and EAGER for discussion with, or even a sentence from, ZA!
I'm a solid ZA user and promoter since I came online. Like others, I am hoping that this is much ado about nothing. But we do need to hear from the company. |
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atangel
Now What??
Premium
join:2002-02-18
Bronx, NY | reply to IGGY
I don't sense a witchhunt, as much as, say, the usual paranoid uber-concern.... And fer sure none of it directed at you! |
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IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL
1 edit | reply to IGGY
Again I'm just starting to see a witch hunt here. I mentioned what I did to calm the frustration. In return I've seen some very negative and personal comments towards my post. Honestly if your so sure there is something underhanded going on. Use the power of choice. As I said in another venue. I honestly feel once again we are seeing things being way blown out of proportion. Which seems to happen often in online forums. And do to some of the comments. I'll be taking my leave of the thread. I'm all for constructive analysis. And if there truly is an issue. I'm all for ZoneLabs being put to task. If in fact something not so kosher is going on. But I'm feeling things are now leaning more towards the less constructive side.
"Iggy, I can appreciate you wanting to give ZA the benefit of the doubt (especially understandable looking at your avatar"
I'll just say I think you need to take a look at many previous threads. Before trying to bring my character into question. I can think of one older thread were I definitely took the opposite side of the company. I'm not going to start throwing around accusations that don't have 100% facts to back them up. I'm not going to go accusing a company of doing something underhanded unless I feel I have good facts or basis to do so. At this time I see some reason to ask questions. But I see no reason to start making assumptions.
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Test Your Security
Cable Diagnostics
Iggyz Blog ZoneAlarm Help |
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Hillsboro
Premium
join:2004-11-28
| reply to SUMware
It is not possible to believe that the company's public communication regarding the integrity of their security software revolves exclusively around one person who may be on vacation.
"There is in fact no proof that a "privacy violation" has occurred."
The public is not obligated to rely on, nor trust, one or a few persons for ZA propaganda. Circumstantial events have raised legitimate suspicions. It is now ZA's responsibility to demonstrate that no "violation" is occurring. Serious issues have been raised and an immediate and honest reply is required. That is if ZA, in fact, takes this issue seriously. And if it doesn't, that also speaks loudly and clearly!
Amen! It is ludicrous to suggest that because of the holidays, or 'someones plate being full' ZA hasn't replied yet. PR wise, any company on the up and up would have been all over this long ago. They would have responded to these concerns within 2 or 3 working days at the most.
This whole matter of privacy and trust should be right at the top of ZA's to-do list, and it isn't. They are probably stonewalling in hopes that this will go away and is a clear demonstration of their corporate arrogance... A serious error in judgement on their part, IMHO. |
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SUMware
Premium
join:2002-05-21
| reply to IGGY
"I'd bet money that my contact has taken the week off for the holidays. I'm also aware that my contact has a lot of things on their plate so to speak. So it doesn't worry me that I've seen no reply. I also never read anything into such a situation."
Iggy -
With all due respect and appreciation for your contributions, the concern of many people is not about you or your contact possibly being on vacation, it's that ZoneAlarm/Labs itself is not disputing any of the privacy issues raised here. It's as if they're hoping, by maintaining their silence, our privacy concerns will vanish, be forgotten, or perhaps remain hidden.
It is not possible to believe that the company's public communication regarding the integrity of their security software revolves exclusively around one person who may be on vacation.
"There is in fact no proof that a "privacy violation" has occurred."
The public is not obligated to rely on, nor trust, one or a few persons for ZA propaganda. Circumstantial events have raised legitimate suspicions. It is now ZA's responsibility to demonstrate that no "violation" is occurring. Serious issues have been raised and an immediate and honest reply is required. That is if ZA, in fact, takes this issue seriously. And if it doesn't, that also speaks loudly and clearly! |
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atangel
Now What??
Premium
join:2002-02-18
Bronx, NY
1 edit | reply to IGGY
Iggy, just comes down to trust. You never know, always wonder. That's why I added the part "Even if its perfect." ZA is good, but IF something is going on, the silence is disquieting (leaves me thinking that it is "better to say nothing boys, than get caught in a lie" kind of corp thing). And I don't want to recommend something just to "un-recommend" it later. I'm sure everything is fine, but....
WFO, I'm not in there I had a product issue with Sygate years ago, but I don't remember what it was anymore....
I think shamrin's last par. above kind of covers it all.
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The reason you think I'm way on the left is 'cause you're so far to the right.
Dell Dimension, XP Pro, 2.4 Ghz, 512MB, BEFSX41, ZAP 5, NOD32, BOClean, a2, Adaware, Spybot, MW Pro, The Bat! |
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shamrin
join:2001-01-08
Lexington, KY
clubs:
·Insight Communicat..
| reply to IGGY
Iggy, I can appreciate you wanting to give ZA the benefit of the doubt (especially understandable looking at your avatar), but I think for a many of us the trust is already broken.
The reason we all use a software firewall in addition to NAT and/or our router firewall is (to a large extent) to ensure that desktop applications aren't allowed to phone home (or anywhere else) without our knowledge and permission. Bizarrely, or perhaps just ironically, what we find out in this thread is that the very program we use for this purpose phones home without asking permission and this apparently can't be turned off. Hmmm, well, should I really trust a company whose product violates its owned stated purpose and ethos? I don't think I have to wait around to find out if ZA is reporting back what sites I visit, or whether I have porn on my computer, or MP3s, or pirated software or even just how often I turn my machine on. No matter how benign the communication might be, the point is that this software circumvents the very reason I have installed it. Look at this thread, people are actually installing what amounts to another firewall to watch this firewall.
Anyway, truth be told, I've had some suspicions about this software for a while due to the temptations a private for-profit company might have with so much software embedded in such a critical location. I think if you are truly paranoid, and let's face it many of us in this forum are, unless ZA decides to go open source, it's hard to see how they can be the product of choice.
/sch
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I have no opinion, therefore I do not exist |
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