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Forums » US Cable Support » Road Runner » [TWC] WOH Newsgroup Access
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[TWC] [TWC] wants wants to charge me $25,000 for RR »
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Davensuem

@67.39.x.x

reply to DaveNSueM
Re: [TWC] WOH Newsgroup Access

Oddly enough I did have to recycle my modem that very morning and I may have easily received a new ip address. I totally agree with you (I am in the IS field) and have spent close to 3 hours on the phone with them. Last night I was able to get to their "Tier 3" support to no avail - the guy even had to ask me how to spell "Authentication" so he could take good notes. I have repeatedly asked them to give me a "test" ip address in a known good range that I could temporarily hard-code but that concept blows them away. All 3 levels want me to call Microsoft - it is really a joke.
to forum · permalink · 2004-11-11 10:55:42 · Reply to this


Hall
Premium,MVM
join:2000-04-28
Dayton, OH
·EarthLink
·AT&T Midwest
·Earthlink Cable Mo..

1 edit		 If you rec'd a new modem, you DID receive a new IP address. Guess what ?? That IP isn't "known" to their newsgroup servers.
quote:
All 3 levels want me to call Microsoft - it is really a joke.
Well, don't tell 'em you're using Linux 'cause they'll first blame it on that. Then they'll tell you they don't support Linux. You could tell 'em you're using a Mac...
to forum · permalink · · 2004-11-11 11:14:36 · Reply to this
Forums » US Cable Support » Road Runner[TWC] [TWC] wants wants to charge me $25,000 for RR »
« [TWC] Probs resolving host with midsouth.rr  

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