TechieZero
Tools Are Using Me
Premium
join:2002-01-25
Wesley Chapel, FL
|  [connectivity] Help - Phone Rings and drops DSL
My phone rings and most of the time my DSL connection drops connection. While the person is on the phone the DSL comes back on, it doens't matter if the phone is off or on hook to regain connection.
Any ideas?
I have phone filters installed...
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"Democracy is the worst form of government except for all those others that have been tried."-Winston Churchill |
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FishNET
join:2004-07-01
Haddonfield, NJ | Re: [connectivity] Help - Phone Rings and drops DS
Unplug all the phones and try one at a time, you most likely have a bad filter. |
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JSarella
join:2004-09-04
Jersey City, NJ
| reply to TechieZero
had the same problem so called tech support and they sent out a technician and he said that it was a problem at the CO, and he told me to request a rewireing there. I dont know why Verizon doesnt do it correctly in the first place, ppl i know have had the same problem. |
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Alex G Bell
join:2002-07-02
Boston, MA
| reply to TechieZero
Re: [connectivity] Help - Phone Rings and drops DSL
Well why are you on the internet when you should be answering your phone anyway (you're probably one of those people who screen calls with an answering machine)?
Seriously, do you have an old Western Electric phone (you know, the kind that you could drop from the top of the Empire State Building and it would still work) with an inductive ringer (i.e. a real bell--no pun intended)? I have heard that some people have problems when these phones are connected even with a filter installed (perhaps it has something to do with too much current being pulled across the line when it rings--or a ground issue).
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"Remember, Comrade, people who are willing to destroy an efficient telephone system may not be playing with a full deck." |
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TechieZero
Tools Are Using Me
Premium
join:2002-01-25
Wesley Chapel, FL
| said by Alex G Bell  :Seriously, do you have an old Western Electric phone (you know, the kind that you could drop from the top of the Empire State Building and it would still work) with an inductive ringer (i.e. a real bell--no pun intended)? I have heard that some people have problems when these phones are connected even with a filter installed (perhaps it has something to do with too much current being pulled across the line when it rings--or a ground issue). No but I do have 5 phones on filters.
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"Democracy is the worst form of government except for all those others that have been tried."-Winston Churchill |
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Alex G Bell
join:2002-07-02
Boston, MA
| "No but I do have 5 phones on filters."
Try this:
Unplug all the phones and then plug one in at a time (using the filters of course). Each time use a cell phone (or another land line) to call your number. Let the phone ring and see if you can maintain your internet connection. If you can maintain the connection with all the phones individually, then try plugging in two at a time, then three, etc. You may be able to isolate the "offending" phone or it could be that you just have too many phones plugged in. Also, the problem may be one of the filters (if you use individual filters and not a whole-house filter at the NID). If you find a single "offending" phone, then see if it still offends with a different filter; if it does not then the problem is likely the previously used filter.
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"Remember, Comrade, people who are willing to destroy an efficient telephone system may not be playing with a full deck." |
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Phantom 2
On no he can't
Premium
join:2002-05-13
1 edit | reply to TechieZero
Check out this thread.It may solve your problem.»[help] half ringer, What is it? |
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TechieZero
Tools Are Using Me
Premium
join:2002-01-25
Wesley Chapel, FL
| This seems to be the set-up I have from the pictures, so I will check it out. Thanks!
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"Democracy is the worst form of government except for all those others that have been tried."-Winston Churchill |
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