JohnA
Premium
join:2003-09-16
Pittsburgh, PA
| reply to nitrobengene
Techs Please Offer Further Advice!!!
It's in Verizon's interest to get you off Frame and on to ATM. The only advantage you would see, is getting your 768/128 back to what it should be. The switching process can be highly annoying. To keep your existing email accounts you have to downgrade to dialup(free for 30 days), wait till you lose sync on the Fujitsu, and upgrade the dialup to DSL.
Since they screwed your service, and it is in their interest to get you to switch, I'd try and get something back for the trouble. I'd tell them I was willing to go through the aggravation of the switch, if they would be willing to condition my pair (remove bridge taps, etc) or switch my pair, so that I could get 1.5/384 speeds after the switch is completed. Email confirmation (written) of that would be nice. The limit for 1.5 in fGTE is around 13800 or 14200, I'm not sure, and you need to confirm it before you do this.
A word of warning. If you are having speeds that low, your loop may have actually grown to the point that you will end up not qualifying for DSL at all. The first thing to do is call billing, ask for your loop length, say thank you and hang up. You'll likely have to decide what to do. You may well be 19000, 20000 now. What you have now is not good for what you're paying, it is however much better than dialup. If you initiate the change, you could end up losing your service. I don't know if you have options if that happens or what your exact location is.Don't work off just my opinion. Wait for some of the techs to offer advice. Do find out what your existing loop length is.
Techs Please weigh in with your Opinion. |
