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  WillBristow
@tiscali.co
| reply to neilaubin Re: Netgear DG834G intermittent timeout/connectivity
I have had exactly the same issues with the DG834GT but was lucky to find the solution by accident. I found that when the internet connection dropped I could not log into the router to check the ADSL status. After a little while the connection was restored but checking the error logs and operating time logs there were no resets or time-outs. The next time the internet connection dropped I intended to cycle the power by pulling the power lead to the router but as I moved my hand close to the antenna the internet connection came back to life, moving my hand away from the antenna, the internet connection dropped again. I was not using the wireless connection at the time, my main pc is connected using a wired 10/100 patch cable. Although not a radio expert I guessed that I had a standing wave problem, the router was locking up when the standing wave appeared as an "echo" to the router. The router was putting all it's efforts into trying to identify the standing wave echo and ignoring the hard-wired cable network. My solution was simply to turn the router from sitting flat on a shelf to mounted vertically (cooling is better this way too) and sorting out the power cable and 10/100 patch cable so that there were no coils or loops near to the antenna. Since I did this a few weeks a ago I have had no problems, I tried yesterday putting the router back in it's original location and flat and guess what, the original fault returned several times in the course of a few hours on the internet. Hope this may help. (UK user with Tiscali Broadband) | |   xiphrex Premium join:2001-09-13 united kingd
1 edit | This is interesting because I am getting the exact same problem as WillBristow. Same router as well.
All was working fine until a few days ago when the router would seem to be unresposive or very slow. Pinging the router would bring back a ping of 4ms, usually it averages zero.
Just a few minutes ago I had to reboot the router manually to get it to respond.
I will try moving the antenna etc and seeing if that fixes it. Also, for my router the DG834GT there are no firmware updates at netgear. We'll see if moving the antenna can solve the problem. Thanks for that post.
EDIT: OK It just happened again, I was on msn messenger, right after I posted the above, internet dropped, and couldnt access router page. I put my hand on the router, and it suddenly let me access the router page and connected to net and all was good. Take my hand away, and it goes unresponsive again.
I tried putting the router up high on my bookcase flat, away from everything, still wouldnt work. I have now put it in a semi vertical position temporarily and its now working. Very very wierd problem, Netgear HAVE to sort this out. Hopefully with a firmware because if its a hardware fault and I have to send it back and wait for a replacement then I will be severly pissed off. I didnt pay around £100 for this   -- But I, being poor, have only my dreams; I have spread my dreams under your feet; Tread softly because you tread on my dreams. | |
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