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Forums » Equipment Support » Hardware By Brand » Netgear » Netgear DG834G intermittent timeout/connectivity
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WGR614v5 »
« Netgear MR814 Problems  
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WillBristow

@tiscali.co

 reply to neilaubin
Re: Netgear DG834G intermittent timeout/connectivity

Hi Neilaubin & Archibold

Just a few extra thoughts to add to the mix,

First, some UK ISP's will only assign one IP address per ADSL connection so although it's worth trying, using a DNS server address manually entered in each client may only allow one client to connect to the ISP at a time. If you have three clients asking for an IP from the ISP's server it is possible only one of the clients will be assigned an address per dsl connection. This is the main reason why most UK broadband users have routers using NAT (either static or dynamic addressing).

Second, Neilaubin has stated that his set up originally worked ok, I'll assume this was for several months, and now he has started to have problems.

You have to ask what could have changed that started the problem.

If the problem has been becoming more frequent then it could be a hardware fault in the router in which case as NETGEAR is replacing the router he will soon find out if this is the case.

As he has a wireless port in the router that he uses only occasionally, this could be the source of a problem, either a standing wave or external interference. Try disabling wireless in the router setup and see if your problem goes away, if so, start looking for sources of RF interference or move the router to a different location / orientation.

The UK, BT telephone network is often very noisy due to the age of the cable network at street level, Can you sometimes hear crackling sounds when making a phone call? this type of interference can cause the ISP connection to drop sporadically, if you can hear noise on the line then ask BT to make a line test. Even though he can connect to his ISP using the ISP's supplied ADSL modem/gateway adaptor this adaptor may have a better tolerance of line noise than the NETGEAR router.

Lastly, a word of warning about upgrading / downgrading firmware. I use flash memory as part of my work (in medical electronics) and it has a very poor record for failing completely during wiping and flashing. Some manufacturers chips will only re-flash half a dozen times before dying. Only reload firmware if you are absolutely sure the upgrade will fix an issue you are having problems with, don't upgrade if you don't have a problem!!!

Best of Luck


Archibold



Re: Netgear DG834G intermittent timeout/connectivi

WillBristow,

can you explain how address assignment is relevant in this case? Are you possibly mistaking DNS for DHCP?

The address a client is assigned has nothing to do with the DNS-servers, even though information about the latter can be provided the client by the DHCP server as part of the process of address assignment.

At least that's how my computer gets its configuration and all my DNS-request are surely NAT-ed in the router as well as all other traffic.


WillBristow

@tiscali.co
reply to Archibold,
Sorry you are correct, I was confusing DNS and DHCP.
regards
Will*******
Forums » Equipment Support » Hardware By Brand » NetgearWGR614v5 »
« Netgear MR814 Problems  


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