nozzer
join:2004-06-25
Waltham, MA
| reply to CSV
Re: Emails not getting through to my email account
Independent email services worth their price should be running authenticated SMTP on a DIFFERENT port (e.g. 465, for Secure SMTP, or 587, the SUBMIT port). Almost all email programs allow alternative ports to be configured. As I've said - outbound port 25 blocking is commonplace.
Also there should be nothing to stop the ISP carrying ALL email for their customers through their server (verification is done simply by IP address). Verizon, it would seem, prevents emails that don't have a "verizon.net" domain in the "from" address. Another example of their lack of talent.
noz |
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mckenna797
join:2004-08-25
Astoria, NY
 ·Time Warner VOIP
 ·RoadRunner Cable
| reply to gracie
Thank you all for expressing an interest in the class action against Verizon. I believe I have already sent you an e-mail with some follow-up questions. Many of you have already responded. Thank you.
For those of you who have not yet responded, you can fill out a form at »www.kohnswift.com/verizon.htm rather than e-mailing me. If you already provided me with the information I requested, you do NOT need to fill out this form also. You may want to look at the web site for further details about the case.
I or someone else from our firm may be contacting you in the next few days. We appreciate your participation.
Sincerely,
Jessica Khan |
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SammieBE
@xx.dal
| I'm not signing up, I'm not a US citizen and I don't want to be involved in any legal arbitration. But I made several posts in this thread as the anonymous user SammieBE and I'm willing to repeat or confirm those posts if asked by a Kohn Swift lawyer.
I can be reached at my "spam e-mail address" filiphumble@yahoo.com |
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gwion
wild colonial boy
Premium,ExMod 2001-08
join:2000-12-28
Pittsburgh, PA
| reply to Laser0
Here's the original story. The class action suit was on the front page several days back.
»Verizon Class Action
--- detailed discussions of the suit, or any other class action suits, are directed there... or somewhere other than here. This is just a re-affirmance of long standing forum policy against "class action" threads and solicitations as a whole. It's always acceptable to mention any pending litigation in the context of news or as information in a related thread, of course; however, it's not acceptable as a standalone posting or thread topic. Some of you may not have been around long enough to remember some of the good old threads from the good old days, but it became very distracting and deviated us from the primary purpose of the forum, sharing information and solutions on neutral ground, user to user. Thus, soliciting membership in here, or otherwise "spamming the class," are, of course, straight out.
"fair warning."
--
Semper Eadem
- ... his original destination's just another story that he loves to tell. |
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mookiemcdermot
@mindspring.com
| reply to Laser0
I dunno if this will work or not. Goto netmail.verizon.net and login. Click on options under your "check my mail" link. You might have to click "check my mail" first. Aside from the "block senders" and spam filters there is a field to greenlight domains, I forget what it is exactly.
Add your missing email domains to this list and please post if you have success receiving mail from these domains. This should allow all mail from doamins in this list to reach you. Please post your results for the benefit of all users.
-mookie |
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nozzer
join:2004-06-25
Waltham, MA
| How many times am I going to have to repeat myself. No amount of adding domain greenlights is going to help.
Verizon has chosen to BLOCK THE IP ADDRESSES of ALL overseas machines. If I go to an overseas machine and type "telnet relay.verizon.net 25" (in other words make a simple connection to their mail server) i get NO RESPONSE. This is because THEIR FIREWALL blocks the connection before it even gets to the server.
Some email servers will get through for overseas ISP's that can be bothered to go through the hassle of getting Verizon to ADD AN EXCEPTION FOR THEIR IP ADDRESSES to the firewall.
Most can't and just tell their customers "Sorry, Verizon are just a bunch of 'tarded f%^kwits"
noz |
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POed at VOL
@netsource.ie
| reply to Laser0
Mookie, the block that Verizon have implemented has nothing to do with domains. They have blocked IP ranges, not domain names, and there's a big difference. Any mail server that is using an IP address in one of the blocked ranges is simply prevented from even reaching the Verizon mail servers in the first place, so there is never any domain name available to be "greenlighted".
For example, if I try to make an SMTP connection to the Verizon SMTP connection from my servers, the verizon network just ignores the connection:
[root@smtp1 root]# telnet relay.verizon.net 25
Trying 206.46.170.12...
telnet: connect to address 206.46.170.12: Connection timed out
The "block" is only on SMTP traffic - I can still ping that server, for example:
[root@smtp1 root]# ping relay.verizon.net
PING relay.verizon.net (206.46.170.12) 56(84) bytes of data.
64 bytes from relay.gte.net (206.46.170.12): icmp_seq=0 ttl=239 time=130 ms
The evidence is incontrovertible - Verizon simply blacklisted significant portions of the European IP address space, and then whitelisted some of the more well known European ISPs. They didn't tell their customers about it, and, significantly, they didn't tell their "technical support" staff about it either, so even if customers noticed that e-mail was missing, they couldn't get it fixed. And because ordinary customers typically won't know what the source IP address of the missing e-mail might be, they couldn't get it fixed, even if they told tech support that they wanted to get e-mail from "joe.bloe@somedomain.xy", because "somedomain.xy" isn't what's blocked, and if joe.bloe@somedomain.xy has migrated to superisp.pq, but is still using his somedomain.xy mail address (perfectly legitimately), then the IP addresses of superisp.pq are the ones that must be whitelisted to allow legitimate mail through.
It looks like the scumbags at Verizon have weathered this storm by sending their pig-ignorant spokesmen out to smear anyone who complains about this idiotic policy by saying that "if you're complaining about this, you must be a spammer". And it looks as though the media couldn't be bothered making an issue of it. |
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POed at VOL
@netsource.ie
| reply to nozzer
Some email servers will get through for overseas ISP's that can be bothered to go through the hassle of getting Verizon to ADD AN EXCEPTION FOR THEIR IP ADDRESSES to the firewall.
My experience of trying to communicate with Verizon to try to get them to stop blocking my IP address range is that they have absolutely no interest in talking to me, because I'm not a Verizon customer. |
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phaedo5
join:2002-01-09
Bedford, TX
| reply to sir didymus
said by sir didymus  :My experiences with Verizon is that they have such a dysfunctional organization that you will probably need to get 15 or 20 managers interested before anything *really* happens. Try working for them... 8-) You're on the $$$. |
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phaedo5
join:2002-01-09
Bedford, TX
| reply to techie68
said by techie68 :Apparently, Verizon is blocking email coming from open relay mail servers. Essentially, this means that all email coming from servers that don't have an authentication process are being blocked. They've always done that. On multiple levels: firewalls (72 hour spam violation blocks), routers, mail servers (black holes), and the mail system system itself (blocking IP's, users and domains). And it wasn't just open relays. Harvesters were a big pain in the butt.
This, however, is something more serious and akin to a policy shift. |
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sir didymus
Premium
join:2004-12-22
Snohomish, WA
| reply to phaedo5
said by phaedo5 : said by sir didymus :My experiences with Verizon is that they have such a dysfunctional organization that you will probably need to get 15 or 20 managers interested before anything *really* happens. Try working for them... 8-) You're on the $$$. Yeah, I suppose I'm (unfortunately) vindicated by the fact that in spite of several news articles (Wired, Washington Post, The Register, etc) they STILL haven't fixed the problem...
I guess it could be worse... THEY could be merging with AT&T... ;> |
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sir didymus
Premium
join:2004-12-22
Snohomish, WA
| reply to phaedo5
said by phaedo5 : said by techie68 :This, however, is something more serious and akin to a policy shift. Correction: This is more akin to sheer ludicracy... It's almost as if we're reverting to the days when AOL users could only e-mail AOL users and CompuServe Users could only e-mail other CompuServe users...  |
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mckenna797
join:2004-08-25
Astoria, NY | reply to Laser0
Well today i had my cousin in italy send me an email to check if they had been put on my whitelist and the mail did get through |
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gracie
Geek Goddess
Premium
join:2003-07-15
confusion
| TOTALLY TICKED OFF!
i was promised three weeks ago that the one single addy (in england, a business, not an isp user) that i really need to receive emails on my verizon account from would be unblocked (there was absolutely no reason to block it in the first place---they are not spammers, and when they send through their u.s. server (same exact addy) it isn't blocked.) they promised me to do it faster than the two week b.s. they are touting.
repeated calls resulted in a promise on tuesday that it would be done "within 48 hours". then today, i actually received a phone call from verizon, telling me it had been unblocked. happy it was FINALLY done, i sent an email to the england company from my verizon addy and asked them to hit reply to test it out...IT BOUNCED back to him! just like all the others.
i'm lucky in that i have two business domains i can send and receive email on, so i'm not dependant on verizon for receiving from europe. but this one account is one i usually email from home, where my verizon addy is the default; when i send from home, unthinking, and he hits reply, it bounces back to him. hence my pushing only to have that one addy unblocked.
i'm fed up. after repeatedly saying that i didn't think a class action suit was the way to get verizon to change this ridiculous policy, i'm starting to think maybe it's the only thing that has a chance of working.
and i'm STILL simmering over the "use the phone" comment from their spokesman.
--
graciella! "not tonight dear, I have DSL."
Creating SuperOrganizations Worldwide
Creating & Hosting SuperSites Worldwide |
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Gerryanna
@verizon.net
|  reply to deoris
Re: Let's do something!
I finally decided to join the class action brought by a Philadelphia law firm Kohn, Swift & Graf. You can check it out at »www.kohnswift.com/ This firm as a good rate of success representing consumers against mega-companies like Verizon.
I have been trying to resolve the issue with Verizon since the beginning of December, when I realized that none the emails from my friends in Great Britain or Russia are getting through, (nor my emails were getting through to my correspondents there). To date, I have opened about 20 "problem tickets" with Verizon to no avail. Verizon asked me for the list of emails and domains of my correspondents so that they would "unblock" them just for my account. I gave that list to Verizon already four times. Each time, representatives left me a phone message that the domains had been "unblocked" and I should have no trouble receiving/sending email. Needless to say, still not a single email made it through. However, I continue to receive plenty of free gift/Viagra spam which apparently does not bother Verizon as much as international emails. |
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Gerryanna
@verizon.net
| reply to Laser0
Re: Emails not getting through to my email account
I am finnaly fed up after two months of empty promises by Verizon to clear it up with email blocking. I stiil cannot receive any emails from Europe. I finally decided to join the class action brought by a Philadelphia law firm Kohn, Swift & Graf. You can check it out at »www.kohnswift.com/ This firm as a good rate of success representing consumers against mega-companies like Verizon. |
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GaborL
@verizon.net
| reply to pog
"Why on earth would Verizon want to encourage people to go with 3rd party email services?"
Did it occur to anyone, that Verizon primarily is a phone company. Phone companies lost a lot of business since the emergence of internet and email. Could this be a clumsy attempt on the side of Verizon, to block email and force people to make long distance calls?
Gabor |
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POed at VOL
@netsource.ie | That suggests a level of intelligence at Verizon that isn't evident from anything they've had to say on the issue. |
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nozzer
join:2004-06-25
Waltham, MA | reply to GaborL
This is exactly what the man from Verizon said - "If its really important you might want to use the phone"
Outstanding, truly Outstanding!
noz |
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mezzeta
join:2005-02-17
Italy
1 edit |  Truly amazing.
I send 20-30 emails a day from my home here in Italy via 2 email accounts (personal & Business) every Verizon address gets bounced back, all others sail through. To send to a verizon email I need to go via Hotmail on the web.
Why isn't this big/bigger news???
I have now spent an hour warning a NYC buddy not to change to Verizon because he has many contacts in Italy and the UK. |
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