howie
Premium,MVM
join:2003-04-08
Little Falls, NJ
| reply to howie
Re: Strange Musicmatch Jukebox 10 Issue?
Geez, you would think they'd see it on their machines. You and I, I'm sure, have 2 completely different machines and different video adapters/monitors and we both see it. I think I'll just reinstall MMJB 9. I don't see any reason why "mim.exe" (whatever it is) should run at startup anyway and in the process deny you complete access to any additional hard drives you may have on your system.
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"I could be wrong, now... but I don't think so! - Adrian Monk |
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gate1975mlm
Premium
join:2001-09-30
Philadelphia, PA
| They just sent me this e mail
Hello Mike,
I apologize for the difficulty you are experiencing using Musicmatch Jukebox.
Mimboot.exe is a startup application for our server [mim.exe]. When a computer is rebooted, mimboot initializes mim so that it can run in the background. Mim is responsible for watching all of the music on your computer that is also in your jukebox library, as well as any folders added to the watchfolders. When music on your system is moved, renamed, or deleted, it gets updated in the jukebox library and the next time that you launch the program - your music will be up-to-date.
It appears that the white pixel you are referring to may be a small section of a hidden window that is running to allow mim.exe to perform the tasks required to keep your music library up to date.
Sincerely,
Shannon
Musicmatch®
Technical Support |
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howie
Premium,MVM
join:2003-04-08
Little Falls, NJ
| reply to howie
Cool, thanks for the info!
That's probably why it prevents formatting drives in Windows... it (mim.exe) has access to and monitors all your drives for any changes you've made to your music collection. It would be nice if you could disable it completely in Musicmatch itself, though. It's no big deal, really as I can just end the process if I need to format a drive.
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"I could be wrong, now... but I don't think so! - Adrian Monk |
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gate1975mlm
Premium
join:2001-09-30
Philadelphia, PA
| Update! Hello Mike,
Thank you for your email. We appreciate your feedback.
The behavior you are experiencing is a recently discovered issue with the current version of Musicmatch Jukebox. We currently have an open issue in our defect tracking system and the issue is under investigation by our Product Development team. They are working to determine the root cause of the problem and identify a fix plan.
All issues are prioritized based on a number of factors including issue severity and number of customers affected.
Please let us know if you experience any additional issues with Musicmatch Jukebox.
Sincerely,
Shannon
Musicmatch®
Technical Support |
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gate1975mlm
Premium
join:2001-09-30
Philadelphia, PA
1 edit | I almost feel dumb complaining about a little white dot.lol:)
But the fact is the white dot should not be there. And thats what I told them. I mean no other software I run makes a white dot on the screen. But at least they will try to fix it. |
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howie
Premium,MVM
join:2003-04-08
Little Falls, NJ
| reply to howie
Thanks for the update. I got a reply to my question too:
Thank you for contacting Musicmatch Support. We are sending you this email to update you on the status of your support request. We have reviewed your request and determine that more specialized support is required to address it. At this time, your request has been transferred to our Support Escalations Team for special attention. A representative that specializes in the functional area related to your request will respond to your request soon.
Due to the need for specialized attention, the response time for your request will be longer than our average response time.
Thank you in advance for your patience and understanding. We look forward to assisting you!
Sincerely,
Nadeem
Musicmatch
Support Department
All I asked was what mim.exe was and why it runs at startup.
You've already answered that for me... 
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"I could be wrong, now... but I don't think so! - Adrian Monk |
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mjf
" "
Premium,Mod
join:2000-08-05
New Orleans, LA
clubs: | Interesting observation. The white dot is there and disappears when you end the mim.exe process via task manager.
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Smile!
Team Discovery |
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mjf
" "
Premium,Mod
join:2000-08-05
New Orleans, LA
clubs: | Also, mim.exe reloads when you start MJB so disabling at startup in msconfig should work. |
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howie
Premium,MVM
join:2003-04-08
Little Falls, NJ
| said by mjf  :Also, mim.exe reloads when you start MJB so disabling at startup in msconfig should work. Yes, that does work...
»Strange Musicmatch Jukebox 10 Issue?
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"I could be wrong, now... but I don't think so! - Adrian Monk |
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gate1975mlm
Premium
join:2001-09-30
Philadelphia, PA
1 edit | mim.exe is not in my msconfig |
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mjf
" "
Premium,Mod
join:2000-08-05
New Orleans, LA
clubs: | It's called mimboot in Msconfig |
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howie
Premium,MVM
join:2003-04-08
Little Falls, NJ
| reply to howie
Yes, it's called "mimboot" (see above). |
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gate1975mlm
Premium
join:2001-09-30
Philadelphia, PA | reply to mjf
nope not in mine |
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howie
Premium,MVM
join:2003-04-08
Little Falls, NJ
| said by gate1975mlm :nope not in mine If it's not there then you should see no white dot when you start up.
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"I could be wrong, now... but I don't think so! - Adrian Monk |
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gate1975mlm
Premium
join:2001-09-30
Philadelphia, PA
1 edit | You would think so but I still see it. This is strange. |
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rob0809
join:2004-05-07
Woodbury, NJ | reply to howie
I hate version 10. I uninstalled it. It never exited properly, there are all kinds of background processes it adds to the system, it just seems like a huge resource hog and I don't see that many benefits from 9. Just my two cents... |
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Steely
Dumped Comcast for FiOS
Premium
join:2000-10-15
Princeton Junction, NJ | That's why I'm still using version 7.5......and HOLDING!
»oldversion.com/program.php?n=mmatch |
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PartyGuard
@comcast.net
| reply to howie
I'm using MMJB 10 and I use Norton Internet Security. While I'm ripping CDs to my HD MIM.exe tries to access the Internet, and keeps trying. The good news is, you can block it and your system will continue ripping. You have to wonder though, what info is it sending to MMJB??? |
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Sid
Premium
join:2002-11-29
Santa Maria, CA
2 edits | reply to gate1975mlm
Hmm. I never noticed it before but now I see it. Its very small, I dont even know how you noticed it. I cant see it either in a screen shot.
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WinXP,PC-Cillin IS, SpySweeper,Opera,TheBat! |
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howie
Premium,MVM
join:2003-04-08
Little Falls, NJ
| Yes, that's it... I found it more of a curiosity than an issue but I find the inclusion of "mim.exe", which runs at startup and is the cause of the "white dot" to be something I'd rather not have running all the time. I've even had a few issues with it at shutdown and it's popped up an error message 2 or 3 times. I decided to go back to version 9 until they get the kinks worked out of this new version. |
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