jhacker
join:2001-12-11
Peoria, IL
 ·Comcast
 ·Vonage
·Comcast Digital Vo..
| reply to IGGY
Re: Setting Up New Service
I know what you're saying, but we could not get through the entire process UNTIL the software was installed. Maybe I was not being patient enough, but IE 'page could not be displayed' errors were happening after a certain point in the authentication process. This was even after rebooting the modem, the router, and the computer. In fact, I made sure IE had no 'proxy server' set. I came very close to having to call non-support, but I decided to be patient instead. Perhaps it just took a while as I noticed your pages stated that a new account actually has to go through 2 processes: the SAS and ICOMPS. It may have also been a coincidence that DNS worked after installing the software. I forgot to note at what point we received an IP from the 12.*.*.* pool instead of 10.*.*.*. |
