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Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat » [Vonage] Bad customer service practices
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« [Vonage] Considering VOIP, some questions for you please  
VoIPinPA

join:2004-11-07
Philadelphia, PA

Re: [Vonage] Bad customer service practices

"Vonage will RIP YOU OFF!"???

So, they tell you that they will charge your card, and refund it when you return the bad ATA and that's a rip off? Interesting logic.

Let them charge your card and refund it in a few days--You can even time it with your billing cycle. It's just phone service...

I've had nothing but stellar customer service via phone or email. Take the original post with a huge grain of salt.
permalink · 2004-12-30 14:30:43 · Reply to this
Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech ChatREVIEW Your VOIP Provider »
« [Vonage] Considering VOIP, some questions for you please  

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