 VoIPinPA
join:2004-11-07 Philadelphia, PA
| reply to priller Re: [Vonage] Bad customer service practices
"Vonage will RIP YOU OFF!"???
So, they tell you that they will charge your card, and refund it when you return the bad ATA and that's a rip off? Interesting logic.
Let them charge your card and refund it in a few days--You can even time it with your billing cycle. It's just phone service...
I've had nothing but stellar customer service via phone or email. Take the original post with a huge grain of salt. |