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Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat » [Vonage] Considering VOIP, some questions for you please
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[Vonage] Bad customer service practices »
« [ATT CV] How to access Linksys TA setup when behind router  
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nickz
In A Past Life I Was Astroguy
Premium
join:2001-12-04
Hammond, IN

reply to markwp2001
Re: [Vonage] Considering VOIP, some questions for

I've had very good luck with Vonage. (I've been with them nearly a year and they are my main phone line now with cell for backup.) Other people here had problems and didn't like them. You'll get a lot of opinions here. My opinion for your first question: yes.

The best way to set up multiple phones is whatever works for you. Both of your suggestions have been used by people here. I went the route of hooking into my house wiring so I could use all the existing phones I already had. Others like the cordless base stations which are great if you want to spend the money.

You seem like you already did your home work here based on your questions. My only other advice would be that if you plan on getting rid of POTS and going VoIP-only, have cell phones for backup when the power/cable goes out.


markwp2001
Spreadhead
Premium
join:2002-05-25
Long Beach, MS

said by nickz See Profile:

I've had very good luck with Vonage. (I've been with them nearly a year and they are my main phone line now with cell for backup.) Other people here had problems and didn't like them. You'll get a lot of opinions here. My opinion for your first question: yes.

The best way to set up multiple phones is whatever works for you. Both of your suggestions have been used by people here. I went the route of hooking into my house wiring so I could use all the existing phones I already had. Others like the cordless base stations which are great if you want to spend the money.

You seem like you already did your home work here based on your questions. My only other advice would be that if you plan on getting rid of POTS and going VoIP-only, have cell phones for backup when the power/cable goes out.
Thanks for the quick reply. We do have 2 cell phones, so that's covered.

Another basic question - must you use a router to be able to have an active internet connection and use the phone at the same time?
--
Widespread Panic - when only the best will do


newguy2005

join:2004-12-28
If you only have one PC, I believe the TA will send one line to your PC and one to your phone. You will only need a router if you have more than one PC.


nickz
In A Past Life I Was Astroguy
Premium
join:2001-12-04
Hammond, IN

reply to markwp2001
Technically, you don't HAVE to (with the devices that have a built-in NAT router, that is) but the consensus here is, and my findings agree, that everything works better when you just let the voice adapter be a voice adapter and let a separate router manage your network.


nickz
In A Past Life I Was Astroguy
Premium
join:2001-12-04
Hammond, IN

Oh and I just thought of one other suggestion: If you go Vonage and decide to port your number to them don't fax in the authorization form until you are sure that VoIP is going to work for you. This way your VoIP line will have the same number (and caller ID) as your POTS line for outgoing calls. (Only incoming calls from other Vonage users will actually ring your Vonage line at this point--you can give out the temporary virtual number to people so you can test incoming call quality.) If you decide you don't like Vonage and want to try another provider or stick with POTS, all you need to do is cancel and your original phone number will still be routed to your POTS line. Fax them the transfer authorization only after you are satisfied.


newguy2005

join:2004-12-28

HEY ASTROGUY!!! That's an awesome idea! I think I will do that! Will that work with Sunrocket as well?? So when I make a call, it'll show on outgoing caller id as my home number that I'm porting, even if the porting isn't complete yet???

Ok now I'm excited! Can anyone confirm this will work??


markwp2001
Spreadhead
Premium
join:2002-05-25
Long Beach, MS

reply to newguy2005
said by newguy2005 See Profile:

If you only have one PC, I believe the TA will send one line to your PC and one to your phone. You will only need a router if you have more than one PC.
Ok, I think you answered my question even though I asked it again. I'm a little slow today
--
Widespread Panic - when only the best will do


markwp2001
Spreadhead
Premium
join:2002-05-25
Long Beach, MS

reply to nickz
said by nickz See Profile:

Oh and I just thought of one other suggestion: If you go Vonage and decide to port your number to them don't fax in the authorization form until you are sure that VoIP is going to work for you. This way your VoIP line will have the same number (and caller ID) as your POTS line for outgoing calls. (Only incoming calls from other Vonage users will actually ring your Vonage line at this point--you can give out the temporary virtual number to people so you can test incoming call quality.) If you decide you don't like Vonage and want to try another provider or stick with POTS, all you need to do is cancel and your original phone number will still be routed to your POTS line. Fax them the transfer authorization only after you are satisfied.
Unfortunately Vonage is telling me that I can't keep my same number
--
Widespread Panic - when only the best will do


nickz
In A Past Life I Was Astroguy
Premium
join:2001-12-04
Hammond, IN
reply to newguy2005
Sunrocket is brand new so I really can't say. They don't even offer numbers in my area.
Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat[Vonage] Bad customer service practices »
« [ATT CV] How to access Linksys TA setup when behind router  


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