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Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat » [Vonage] Considering VOIP, some questions for you please
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[Vonage] Bad customer service practices »
« [ATT CV] How to access Linksys TA setup when behind router  
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nickz
In A Past Life I Was Astroguy
Premium
join:2001-12-04
Hammond, IN

reply to nickz
Re: [Vonage] Considering VOIP, some questions for

Oh and I just thought of one other suggestion: If you go Vonage and decide to port your number to them don't fax in the authorization form until you are sure that VoIP is going to work for you. This way your VoIP line will have the same number (and caller ID) as your POTS line for outgoing calls. (Only incoming calls from other Vonage users will actually ring your Vonage line at this point--you can give out the temporary virtual number to people so you can test incoming call quality.) If you decide you don't like Vonage and want to try another provider or stick with POTS, all you need to do is cancel and your original phone number will still be routed to your POTS line. Fax them the transfer authorization only after you are satisfied.


newguy2005

join:2004-12-28

HEY ASTROGUY!!! That's an awesome idea! I think I will do that! Will that work with Sunrocket as well?? So when I make a call, it'll show on outgoing caller id as my home number that I'm porting, even if the porting isn't complete yet???

Ok now I'm excited! Can anyone confirm this will work??


markwp2001
Spreadhead
Premium
join:2002-05-25
Long Beach, MS

reply to nickz
said by nickz See Profile:

Oh and I just thought of one other suggestion: If you go Vonage and decide to port your number to them don't fax in the authorization form until you are sure that VoIP is going to work for you. This way your VoIP line will have the same number (and caller ID) as your POTS line for outgoing calls. (Only incoming calls from other Vonage users will actually ring your Vonage line at this point--you can give out the temporary virtual number to people so you can test incoming call quality.) If you decide you don't like Vonage and want to try another provider or stick with POTS, all you need to do is cancel and your original phone number will still be routed to your POTS line. Fax them the transfer authorization only after you are satisfied.
Unfortunately Vonage is telling me that I can't keep my same number
--
Widespread Panic - when only the best will do


nickz
In A Past Life I Was Astroguy
Premium
join:2001-12-04
Hammond, IN
reply to newguy2005
Sunrocket is brand new so I really can't say. They don't even offer numbers in my area.
Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat[Vonage] Bad customer service practices »
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