[Connectivity] Connection Drops

Author	All Replies
FunkyFender55 join:2003-09-07 Greensburg, PA 1 edit	[Connectivity] Connection Drops Every few minutes my internet connection drops out. My signal strength seems fine, but I'll include the standard stuff. I'm located in Greensburg, PA and my ISP is obviously Comcast. I have the normal package. (3/256 as of now) If you need any more info, just ask. Forward Path: Signal Acquired at 705.034 MHz SNR: 36.4 dB Received Signal Strength: 10.2 dBmV Micro-Reflections: 21 dBc Modulation: 256 QAM Return Path: Connection: Acquired Frequency: 22 MHz Power Level: 42.0 dBmV Channel ID: 2 Modulation: QPSK Tracing route to comcast.com [164.109.28.3] over a maximum of 30 hops: 1 1 ms <1 ms <1 ms 192.168.0.1 2 * * * Request timed out. 3 100 ms 125 ms 254 ms 12.244.28.145 4 203 ms 150 ms 84 ms 12.244.65.89 5 17 ms 9 ms 14 ms 12.244.65.38 6 122 ms 54 ms 14 ms 12.244.65.42 7 189 ms 201 ms 156 ms 12.125.176.121 8 263 ms 518 ms 246 ms gbr1-p70.phlpa.ip.att.net [12.123.137.22] 9 96 ms 30 ms 154 ms tbr1-p012501.phlpa.ip.att.net [12.122.12.97] 10 131 ms 168 ms 251 ms tbr1-cl8.n54ny.ip.att.net [12.122.2.17] 11 248 ms 159 ms 135 ms ggr2-p310.n54ny.ip.att.net [12.123.3.105] 12 84 ms 26 ms 33 ms 0.so-2-1-0.BR1.NYC4.ALTER.NET [204.255.168.1] 13 106 ms 241 ms 287 ms 0.so-6-0-0.XL1.NYC4.ALTER.NET [152.63.21.78] 14 189 ms 150 ms 222 ms 0.so-4-0-0.TL1.NYC9.ALTER.NET [152.63.0.173] 15 180 ms 260 ms 51 ms 0.so-1-1-0.TL1.DCA6.ALTER.NET [152.63.1.117] 16 149 ms 194 ms 90 ms 0.so-6-0-0.XL1.DCA6.ALTER.NET [152.63.38.70] 17 237 ms 253 ms 263 ms 0.so-6-0-0.GW6.DCA6.ALTER.NET [152.63.41.221] 18 205 ms 242 ms 311 ms digex-gw.customer.alter.net [157.130.214.102] 19 128 ms 165 ms 220 ms vlan39.dca2a-fdisa-sw1-msfc1.netsrv.digex.net [1 64.109.3.149] 20 127 ms 188 ms 175 ms 164.109.31.219 21 184 ms 231 ms 246 ms 164.109.28.3 Trace complete. 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	to forum · permalink · · 2005-01-19 01:08:30 ·
pkarlos_76 join:2004-08-24 Edmonton, AB	said by FunkyFender55 : Every few minutes my internet connection drops out. My signal strength seems fine, but I'll include the standard stuff. I'm located in Greensburg, PA and my ISP is obviously Comcast. I have the normal package. (3/256 as of now) If you need any more info, just ask. [code] Forward Path: Signal Acquired at 705.034 MHz SNR: 36.4 dB Received Signal Strength: 10.2 dBmV Micro-Reflections: 21 dBc Modulation: 256 QAM Return Path: Connection: Acquired Frequency: 22 MHz Power Level: 42.0 dBmV Channel ID: 2 Modulation: QPSK [/code] [code] Tracing route to comcast.com [164.109.28.3] over a maximum of 30 hops: 1 1 ms Remove your router and connect the modem directly to see if you still have the same issue and see if your connection still drops. Test it for about 72 hours. said by FunkyFender55 : [code] Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=4ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=4ms TTL=254 Reply from 192.168.100.1: bytes=32 time=6ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=11ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=3ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=3ms TTL=254 Reply from 192.168.100.1: bytes=32 time=7ms TTL=254 Reply from 192.168.100.1: bytes=32 time=4ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=4ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=15ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=3ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=10ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=5ms TTL=254 Reply from 192.168.100.1: bytes=32 time=9ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=3ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=4ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=3ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=9ms TTL=254 Reply from 192.168.100.1: bytes=32 time=5ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=9ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=3ms TTL=254 Reply from 192.168.100.1: bytes=32 time=8ms TTL=254 Reply from 192.168.100.1: bytes=32 time=4ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=4ms TTL=254 Reply from 192.168.100.1: bytes=32 time=3ms TTL=254 Reply from 192.168.100.1: bytes=32 time=3ms TTL=254 Reply from 192.168.100.1: bytes=32 time=17ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Request timed out. Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=6ms TTL=254 Reply from 192.168.100.1: bytes=32 time=6ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=3ms TTL=254 Reply from 192.168.100.1: bytes=32 time=5ms TTL=254 Reply from 192.168.100.1: bytes=32 time=3ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=648ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=4ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=7ms TTL=254 Request timed out. 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Reply from 192.168.100.1: bytes=32 time=5ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=5ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=4ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=5ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=7ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=3ms TTL=254 Reply from 192.168.100.1: bytes=32 time=3ms TTL=254 Reply from 192.168.100.1: bytes=32 time=3ms TTL=254 Reply from 192.168.100.1: bytes=32 time=3ms TTL=254 Reply from 192.168.100.1: bytes=32 time=3ms TTL=254 Reply from 192.168.100.1: bytes=32 time=3ms TTL=254 Request timed out. 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Reply from 192.168.100.1: bytes=32 time=3ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=3ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=3ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=3ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=3ms TTL=254 Reply from 192.168.100.1: bytes=32 time=3ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=4ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=3ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=3ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=3ms TTL=254 Reply from 192.168.100.1: bytes=32 time=3ms TTL=254 Reply from 192.168.100.1: bytes=32 time=4ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=4ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=4ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=3ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 Reply from 192.168.100.1: bytes=32 time=4ms TTL=254 Reply from 192.168.100.1: bytes=32 time=2ms TTL=254 [/code] Why are you recieving replies from the modem? said by FunkyFender55 : Ping statistics for 192.168.100.1: Packets: Sent = 284, Received = 268, Lost = 16 (5% loss), Approximate round trip times in milli-seconds: Minimum = 2ms, Maximum = 648ms, Average = 5ms [/code] »/speedtests/31···06114588 - Speed test. »/quality/nil/1627569 - Line test I hope I'm able to help you further.
	to forum · permalink · · 2005-01-19 11:12:48 ·
Morty Premium join:2004-09-18	reply to FunkyFender55 What model modem do you have and are you able to past the modem log after a hard power cycle? Why wouldn't he be able to get replies from his modem? Unless he has ICMP disabled which he doesn't, otherwise you wouldn't be able to ping the ISP side IP when he calls in.
	to forum · permalink · · 2005-01-19 11:32:58 ·
FunkyFender55 join:2003-09-07 Greensburg, PA	reply to FunkyFender55 I have the RCA modem. As for posting the log, I'm not sure how to do it.
	to forum · permalink · · 2005-01-19 12:19:45 ·
Big_D Premium join:2003-06-02 Augusta, GA	reply to FunkyFender55 Since you're seeing packet loss right to the modem, I'd say you have either something hard core running on your PC, a bad NIC, or a bad modem. For starters, do you have another PC to test with? -- You want the truth? You can't handle the truth!
	to forum · permalink · · 2005-01-19 19:37:26 ·
FunkyFender55 join:2003-09-07 Greensburg, PA	Yes, I tested it with another PC right before and after I rebooted the modem once again. Worked fine both times. My luck has also seemed to hold out for the computer that was having the problems. Went through 88 packets without a spike or time out. Seems to have corrected itself.
	to forum · permalink · · 2005-01-19 19:41:37 ·
pkarlos_76 join:2004-08-24 Edmonton, AB 1 edit	reply to Morty said by Morty : What model modem do you have and are you able to past the modem log after a hard power cycle? Why wouldn't he be able to get replies from his modem? Unless he has ICMP disabled which he doesn't, otherwise you wouldn't be able to ping the ISP side IP when he calls in. I wasn't meaning that he shouldn't get replies, i was trying to understand why he was pinging the modem...
	to forum · permalink · · 2005-01-21 08:28:38 ·


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