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Couple questions - email and retentions...? »
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nycdave
Premium,MVM
join:1999-11-16
Melville, NY
·Verizon FIOS

reply to gr8shetland
Re: DSL & Faxing

What POTS line does the DSL ride on? The line with the AIO and the stand-alone fax machine? If you have ANY POTS device on a DSL line, you need to filter out the DSL signal to the POTS device, including a fax machine or an AIO...Make sure the filters are installed on the fax machine and the AIO, and that should solve your inability to receive faxes...

HTH!

gr8shetland
Premium
join:2005-01-23
New Castle, PA

nycdave,

Forgive my PC ignorance but I haven't a clue what a POTS line is. I'll take a stab at its meaning by describing my hook-up. The DSL cable comes out of the dedicated phone jack and goes into the DSL modem. Since there is no telephone on this line I don't have a filter installed. The ethernet cable goes from the modem to the CPU tower and the power cord goes to the surge bar. The Dell AIO has a phone jack-type cord that goes to the rear of the CPU as well as a cable. The Dell AIO isn't connected directly to the DSL modem or the wall outlet. There isn't a place to install a filter on it. The fax modem is part of the Dell 8300, not a stand alone. I do have a stand-alone fax machine that has nothing to do with this set-up. I don't like using it to receive faxes because it IS on my phone line and if I don't know one is coming in, it screws up my answering machine and one of my kids answers it and frustrates the sender.


nycdave
Premium,MVM
join:1999-11-16
Melville, NY
·Verizon FIOS

POTS = Plain Old Telephone Service = basic dial tone. Fax machines and AIO's are still considered POTS devices - therefore, they need DSL filters. You need to install a DSL filter on the cable from the AIO to the CPU (that should be a phone cable). It doesn't matter which end of the phone cable the filter is installed on. If the fax modem in the Dell is hooked up to the same phone line that the DSL is on, you need to install a filter on it - simple as that. Again, it doesn't matter where you hook up the DSL filter, as long as it is hooked up...If you are attempting to receive faxes on either the AIO or the fax modem, they need to be filtered from the DSL signal....

gr8shetland
Premium
join:2005-01-23
New Castle, PA
Thanks for your patience. I installed a filter on the AIO line to the CPU. Tried to send a test fax from the Sharp. Nothing. Now what?

JohnA
Premium
join:2003-09-16
Pittsburgh, PA

The A960 connects to the PC by USB. There are two phone connections on the back. One goes to a phone, the other goes to a phone wall jack. The one that goes to the phone wall jack is the one that has to have a filter.

gr8shetland
Premium
join:2005-01-23
New Castle, PA

It's taken me a few days to get back to this. Had the flu or something. Andyway....

I have a wall phone jack dedicated the the pc. I don't have a telephone on this line at all. I hooked up a spliter at the wall. Attached a DSL filter to the right "hole" and connected a regular telephone cable to it and the other end to my AIO. The DSL cable line is in the left "hole" of the spliter.

I tried faxing to this line and still no go. Is it a hopeless case? In the directions for the AIO is states not to connect a DSL line to the AIO. Are my hopes for connecting the fax in my AIO to the dedicated pc wall jack shattered? If so, what a waste of the AIO's potential.

Thanks for everyone's input.


JohnA
Premium
join:2003-09-16
Pittsburgh, PA

said by gr8shetland See Profile:

In the directions for the AIO is states not to connect a DSL line to the AIO.
Without going back and checking, there are pictures of how to use the AIO in standalone mode when connected to a DSL line (where to put the filter and such). Try getting it working that way first, not hooked to the computer.
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