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Couple questions - email and retentions...? »
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nycdave
Premium,MVM
join:1999-11-16
Melville, NY
·Verizon FIOS

Re: DSL & Faxing

POTS = Plain Old Telephone Service = basic dial tone. Fax machines and AIO's are still considered POTS devices - therefore, they need DSL filters. You need to install a DSL filter on the cable from the AIO to the CPU (that should be a phone cable). It doesn't matter which end of the phone cable the filter is installed on. If the fax modem in the Dell is hooked up to the same phone line that the DSL is on, you need to install a filter on it - simple as that. Again, it doesn't matter where you hook up the DSL filter, as long as it is hooked up...If you are attempting to receive faxes on either the AIO or the fax modem, they need to be filtered from the DSL signal....
gr8shetland
Premium
join:2005-01-23
New Castle, PA

Re: DSL & Faxing

Thanks for your patience. I installed a filter on the AIO line to the CPU. Tried to send a test fax from the Sharp. Nothing. Now what?
JohnA
Premium
join:2003-09-16
Pittsburgh, PA

Re: DSL & Faxing


The A960 connects to the PC by USB. There are two phone connections on the back. One goes to a phone, the other goes to a phone wall jack. The one that goes to the phone wall jack is the one that has to have a filter.
gr8shetland
Premium
join:2005-01-23
New Castle, PA

Re: DSL & Faxing

It's taken me a few days to get back to this. Had the flu or something. Andyway....

I have a wall phone jack dedicated the the pc. I don't have a telephone on this line at all. I hooked up a spliter at the wall. Attached a DSL filter to the right "hole" and connected a regular telephone cable to it and the other end to my AIO. The DSL cable line is in the left "hole" of the spliter.

I tried faxing to this line and still no go. Is it a hopeless case? In the directions for the AIO is states not to connect a DSL line to the AIO. Are my hopes for connecting the fax in my AIO to the dedicated pc wall jack shattered? If so, what a waste of the AIO's potential.

Thanks for everyone's input.

JohnA
Premium
join:2003-09-16
Pittsburgh, PA

Re: DSL & Faxing

said by gr8shetland See Profile:

In the directions for the AIO is states not to connect a DSL line to the AIO.
Without going back and checking, there are pictures of how to use the AIO in standalone mode when connected to a DSL line (where to put the filter and such). Try getting it working that way first, not hooked to the computer.
Forums » US Telco Support » Verizon » Verizon Online DSLCouple questions - email and retentions...? »
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