altecz
join:2005-02-12
Agawam, MA | [ATT CV] HEP WANTED " With Att VOIP" APPLY WITHIN OK...I NEED SOME REAL HELP HERE ITS THE MOST CONFUSING PROBLEM I HAVE SEEN AND ATT NOT GIVING ME ANY LOGICAL ANSWERS...
sO HERE'S WHATS UP : I HAVE COMCAST CABLE INTERNET, I HAVE A MOTOROLA SB4220 CABLE MODEM,A NETGEAR WGT634U WITH THE LATEST FIRMWARE Version 1.4.1.8 AND THE DLINK VOIP GATEWAY DVG-1120M.... I HAVE MY PERSONAL TELEPHONE ANSWERING MACHINE HOOKED UP TO RECORD MY MESSAGES INSTEAD OF THE ATT VOICEMAIL SERVICE....WHEN SOMEONE TRIES TO CALL AND MY GREETING MESSAGE COMES ON AND IF THE PERSON HANGS UP BEFORE OR AFTER THE GREETING MESSAGE COMPLETES ...I HEAR THIS MESSAGE OVER MY SPEAKER PHONE "IF YOU WWOULD LIKE TO MAKE A CALL PLEASE HANG UP AND TRY YOURE CALL AGAIN " IT SAYS THIS A COUPLE OF TIMES THEN PROCEEDS TO LOUD ANNOYING BEEPS THE ONE YOU HEAR IF YOURE PHONE IS OFF THE HOOK..IT STOPS WHEN THE ALLOTTED TIME FOR THE GREETING IS OVER...I SWITCHED ANSWERING MACHINES I CHECKED MY ENTIRE PHONE LINES , I HAVE MY CALL FORWARDING TURNED OFF...I HAVE NO CLUE WHY THIS IS HAPPENING...GOOD OLD ATT IS BLAMING MY ANSWERING MACHINE BUT I HAVE TRIED 3 SO FAR DIFF BRANDS....ITS REALLY ANNOYING...I NEVER HAD THIS PROB WHEN I HAD THE OLD ATT PHONE SYSTEM FROM THE OUTIND LINE.... HELP  :( IS ANYONE ELSE EXPERIENCING THIS PROBLEM OR AM I THE ONLY LUCKY ONE...THANKS |
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| ok... first off lose the caps man... it means yelling on the inet
second.. you can not use ANY answering machine w/ AT&T's CV
at&t tech |
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 devil24Premium
join:2002-06-28
Houston, TX | reply to altecz
Re: [ATT CV] HEP WANTED " With Att VOIP" APPLY WIT What's up with the CAPS!?
PM SuperNet33 or FineJewels... I'm sure they'll explain what's going on with your system. |
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altecz
join:2005-02-12
Agawam, MA | reply to altecz
Re: [ATT CV] HEP WANTED " With Att VOIP" APPLY WITHIN sorry bout the caps their bros but where can i find some list of compatible answering machines or is their more to this prob cause i have used 3 so far |
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 voiploverPremium
join:2004-05-28
Portsmouth, NH
1 edit | reply to altecz
The ATA does not give out a hang up signal that is recognised by the answering machine.
Edit: possible solutions;
1. Set your answering machine from vox to time duration or whatever.
2. Voxilla.com sells a bridge that may work on some machines, but I have not personally tested it.
3. Use the call forwarding or find me feature.
4. Become satisfied with CV voicemail. I personally can not afford to miss a single VM, so I use FWD to a pots line to a recorder.
Good Luck! |
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altecz
join:2005-02-12
Agawam, MA | reply to altecz
Sigh so you have any suggestion on a model of answering machine i can get to solve this issue..... |
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voiploverPremium
join:2004-05-28
Portsmouth, NH | Sorry, but I don't think that you are going to find one.  |
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altecz
join:2005-02-12
Agawam, MA | reply to altecz
so i am not the only one with this prob?so their no way i can do this |
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| reply to altecz
AT&T does not support ANY answering machines.. if u hook one up you will experience a wide range of problems..
at&t tech |
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altecz
join:2005-02-12
Agawam, MA | reply to altecz
Why is this such a problem with using an answering machine using Att CV vs the other att service whats the reasons..i just not getting it |
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 deheza
join:2004-06-10
Allen, TX
 ·QuantumVoice
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From reading this forum a lot I remember someone having the same problem with Vonage. The only ATA that they found that would correctly with an answering machine was the Motorola ATA that Vonage has used in the past. I use Lingo voice mail with the option that sends my voice mail as wave files to my e-mail.
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Comcast, Lingo, MutualPhone, SimpleTelecom, Stanaphone |
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voiploverPremium
join:2004-05-28
Portsmouth, NH
1 edit | reply to altecz
said by altecz:Why is this such a problem with using an answering machine using Att CV vs the other att service whats the reasons..i just not getting it From my previous post;
"The ATA does not give out a hang up signal that is recognised by the answering machine."
And the response from Mr.ATT was 100% correct, but totally useless.
My answer was a little more technical and also correct, but is still not the answer that you want. So I offer a simple solution; try pots cause you are not getting what you want with voip.
Good Luck. |
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altecz
join:2005-02-12
Agawam, MA | reply to altecz
So does any one use an phone answering machine instead of att cv on their voip service and works |
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voiploverPremium
join:2004-05-28
Portsmouth, NH | said by altecz:So does any one use an phone answering machine instead of att cv on their voip service and works OK. I WILL TRY AGAIN.
1. Look at the paper thingy that came in the box when you bought your answering machine.
2. Read through it until you find the section that refers to 'VOX'. It will tell you how to set the answering machine for VOX or timed recordings.
3. Follow the directions for setting the machine for timed recordings.
4. Connect your answering machine to your ATA and wait till you have an incoming call. Don't answer it, wait for the machine to pick it up. If the machine does what it should then it will hang up after taking a message.
If you have any problems with these instructions then IM me and I will write them slower for you!  |
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altecz
join:2005-02-12
Agawam, MA | reply to altecz
i am able to receive messages using the answering machine the prob is that only when the caller hangs up or dont leave a message while the greeting is done i get the problem i explained |
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 NY TelPremium
join:2004-04-09
Smithtown, NY
kudos:3
·AT&T CallVantage
| reply to altecz
Re: [ATT CV] HEP WANTED " With Att VOIP" APPLY WIT OK HERE IS THE REAL TECHNICAL ANSWER.....oh sorry...lol
Remember why you paid so much for your old pots line? It was regulated. There were rules. The government enforced those rules. The result was a standard phone line with the same class of service treatments no matter where in the "former Bell System" you had service.
Along comes totally unregulated VOIP. No one has to do anything as far as a standard is concerned. Answering machines are basically stupid Luddite Friendly pieces of equipment and they really don't know when your caller has stopped speaking so the regulated phone companies came up with a feature called "cutoff on disconnect" or COD which provides a momentary circuit open condition. The voltage drops to zero for this period and your answering machine shuts off. Clever and regulated.
Voip does not do this, they don't have to and that's why these services are so cheap. They are not replacements for regular phone service, they are an Internet transported means of communications which mimics pots service but not completely.
So you'll just have to put up with that guys voice or use the Callvantage provided voice mail. |
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altecz
join:2005-02-12
Agawam, MA | reply to altecz
Re: [ATT CV] HEP WANTED " With Att VOIP" APPLY WITHIN thanks so much for everyones info and help but has has anyone tried or have this prob or is it only me... |
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voiploverPremium
join:2004-05-28
Portsmouth, NH
4 edits | Which problem?
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Sorry. It is just a small conflicting miss-match between the design of the ATA and the way most answering machine are designed to work. You may just have to live with it. 
Now I know where ex wives come from! Agawam, MA |
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altecz
join:2005-02-12
Agawam, MA | reply to altecz
the prob "WHEN SOMEONE TRIES TO CALL AND MY GREETING MESSAGE COMES ON AND IF THE PERSON HANGS UP BEFORE OR AFTER THE GREETING MESSAGE COMPLETES ...I HEAR THIS MESSAGE OVER MY SPEAKER PHONE "IF YOU WWOULD LIKE TO MAKE A CALL PLEASE HANG UP AND TRY YOURE CALL AGAIN " IT SAYS THIS A COUPLE OF TIMES THEN PROCEEDS TO LOUD ANNOYING BEEPS THE ONE YOU HEAR IF YOURE PHONE IS OFF THE HOOK..IT STOPS WHEN THE ALLOTTED TIME FOR THE GREETING IS OVER" |
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NY TelPremium
join:2004-04-09
Smithtown, NY
kudos:3 Reviews:
·AT&T CallVantage
2 edits | reply to altecz
Re: [ATT CV] HEP WANTED " With Att VOIP" APPLY WIT said by altecz:thanks so much for everyones info and help but has has anyone tried or have this prob or is it only me... The problem that your are not paying attention or the problem with the answering machines....lol
Yes, others have had this problem, we've explained it and they now understand it.
No it is not just you. VOIP does not really work well with answering machines and they probably don't want to be bothered worrying about another old technology to support.
Dude, give it up already - it is not going to work.
NOTE TO OTHER FORUM REGULARS: This guy obviously is jerking our line cords and will just keep asking the same question over and over again just like the recording he keeps hearing. |
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