TeMerc
join:2004-01-22
Phoenix, AZ
| reply to eburger68
Re: ASW Vendors in La-La Land
Its my opinion this topic should remain open if for no other reason than to perhaps other vendors on how not to remove definitions from their database, not to mention, how not to reply\answer the many questions which were not properly nor timely answered.
This is PR 101 lesson at the very least, lets hope other vendors(such as PP in this thread) »Pest Patrol: Claria Temporarily Removed see what good it does to serve their customers, be they people who use the free product or not.
Lets face it, if I was thinking of purchasing AAW SE, and stumbled upon thisd thread, I would opt not to botherbased on the type of feedback which has gone on here.
And I won't even bother getting into the way threads disappear and are closed, thats been talked about enough.
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Remember............You can NEVER be OVERPROTECTED!!»temerc.com/ |
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jmorlan
Hmm... That's funny.
Premium
join:2001-02-05
Pacifica, CA
 ·Pacific Bell - SBC
| reply to B
said by B  :The last I heard a separate uninstaller was still required, which I personally felt was rather stupid and counterproductive. If it's been added back to the regular detections OR if it's been deemed non-detectable permanently, then I missed the news. -- B It's been added back.
»Re: ASW Vendors in La-La Land
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antiserious
The Future ain't what it used to be
Premium
join:2001-12-12
Scranton, PA
| reply to B
said by B : At some point I'd like to see a final verdict on the WhenU situation, if nothing else. B
... you're waiting for a straight answer from Lavasoft ? ...
... I'm waiting on a pony I asked Santa for, when I was 8 ...
... I replaced my mobo and went to XP pro last week, didn't even consider re-installing AdAware ... hope your 'patience' pays off ... now to stop following this thread ...
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... "Nobody's perfect - well, there was this one guy, but we killed Him" ... Christopher Moore, 'Lamb' ... |
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Corrine
Premium
join:2004-08-27
| reply to B
said by B :Believe it or not this little issue isn't very high on my list of priorities.  [. . .] -- B Ya coulda' fooled me. Just kidding.
Actually WhenU was re-added to the Def File here: »www.lavasoftsupport.com/index.ph···p=397589
Mike Wood posted someplace here at BBR something to the effect that the new Research staff had removed it according to their interpretation of the TAC but had not received approval from Management to do so, not realizing that was policy. All of that has been straightened out internally so the new staff is fully aware of internal procedures.
The good thing that resulted is that the review of the TAC was moved forward six months or so in the schedule and is being built into Build 1.06 which is currently undergoing what I hope is close to the final stages of testing.
Another good thing that resulted is that I got to meet a lot more people. Its been a while so I'm not certan if DP asked me to check it out or if I stumbled on this thread while following up on another Ad-Aware issue. Either way, I'm glad I did.
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Corrine, Lavasoft Forum Administrator |
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SnowyOne
Premium
join:2003-04-05
Kailua, HI
 ·RoadRunner Cable
 ·Clearwire Wireless
| said by Corrine :Mike Wood posted someplace here at BBR something to the effect that the new Research staff had removed it according to their interpretation of the TAC but had not received approval from Management to do so, not realizing that was policy. All of that has been straightened out internally so the new staff is fully aware of internal procedures. 40 pages into the thread I see the removal of WhenU from the LS definitions being attributed to human error.
That seems to contradict the answer from LS-Mike earlier in this thread »Re: ASW Vendors in La-La Land
Maybe I'm missing something? |
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Corrine
Premium
join:2004-08-27
| I'm not sure if it was in this thread or another thread on Lavasoft. I've been so many places lately, it could have been a different forum but I don't believe so. As I recall, Mike was traveling and was not logged in and even got digs for not being registered. (I wondered about that myself and then saw where he subsequently posted and is a premium member.)
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Corrine, Lavasoft Forum Administrator |
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Bobby_Peru
Premium
join:2003-06-16
| reply to SnowyOne
I believe it was here http://www.dslreports.com/forum/remark,12665642~mode=flat~start=700;iframe=1#12878003 were Mike Woods, as LS-Mike, finally felt compelled to - said by LS-Mike:
inject the truth [Emphasis added] into the maelstrom that LavaSoft's own abysmal behavior directly and foreseably caused. He also said said by LS-Mike:
At no time has there been any collaboration with any vendor who has had, has, or will have an application included in our database. Maybe this is just a question of semantics, but, how can you now know for certain what vendor might in the future need detection/removal? After all, much of this is all about "The Good" suspected of going "Bad". And, said by LS-Mike:
It flies in the face of everything we believe in period. Also (as some have suggested) we have never included legal pressure as a criteria to include or remove content from our data base Oh, ok.
But let's not forget this gem said by LS-Mike:
What you fail to realize from your limited view The point at which any chance of redeeming any shred of credibility was irrevocably destroyed.
As L. Reed once sang, "Stick a fork in their ass and turn them over, they’re done".
I _may_ still include their AdAware in the toolbox, more out of desperation than anything, but would feel very foolish to place any significant trust anymore in the organization, it's products, or what Mike Woods says.
Of course, Corrine, none of this is attributed to you.
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**~~Infected/Hijacked? FAQ~~~Protect/Secure Your Box/Data FAQ~~~Security Forum FAQs~~** |
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fatdcuk
Premium
join:2005-02-20
England
|  reply to TeMerc
i absolutely agree with you TeMerc.the mods here at DSL would be doing a diservice to the community as a whole by closing this thread.
it was noticable how CA pest patrol dropped WhenU around the sametime as Lavasoft but soon back tracked when they saw the mess it was causing Lavasoft and tried to capitalise by suddenly reintroducing the WhenU detections.
at least they did'nt blame human error(what a crock of **** from Lavasoft,sorry Lavasoft but it took how long to come up with that brainwave,WTG!).
i don't believe for one moment this was caused by incompetance but more than likely an excecutive decision(as is the case with other more HONEST companies serving this community).
having said that its been good to see the Lavasoft reps doing the rounds in the community forums(great PR,shuting the barn door after the horse had bolted !).
yes,the antispyware companies are living in LaLa land,their listening more to their accountants about profit margin's rather than serving their customer's interest's.
they are forgeting without customers,they're out of business before too long.
do we want them to go out of business ?
absolutely not.
do we want them to stop treating us like fools ?
absolutely! |
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jmorlan
Hmm... That's funny.
Premium
join:2001-02-05
Pacifica, CA
·Pacific Bell - SBC
| said by fatdcuk :it was noticable how CA pest patrol dropped WhenU around the sametime as Lavasoft but soon back tracked when they saw the mess it was causing Lavasoft and tried to capitalise by suddenly reintroducing the WhenU detections. I'm not sure any lesson was learned by CA Pest Patrol. They just removed Claria from their definitions because of a complaint from Claria. See:
»Pest Patrol Pulls Claria Detection
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fatdcuk
Premium
join:2005-02-20
England
|  {quote]I'm not sure any lesson was learned by CA Pest Patrol
it just goes to show how they treat their customer's like fools.like i said it was obvious they reintroduced WhenU to capitalise from the PR nightmare by Lavasoft to pick up new customer's;).
if the lavasoft+WhenU thing had'nt of kicked off then odd's on WhenU would still be delisted by CA pest patrol.
anyway two more La LA points to make
CA pest patrol by announcement of their new review policy have rendered themselves open to the distinct possibility of rendering the tool pest patrol totally ineffectual for periods of time.
if i had purchased pest patrol,i would be hammering down their doors demanding a refund since the software is no longer doing what it was advertised as doing in the first place.
wtg, D'oh!
this is with reguards Lavasoft+WhenU debacle
said by LS-Mike aka Mike Watson of Team Lavasoft
quote:
Also (as some have suggested) we have never included legal pressure as a criteria to include or remove content from our data base
ok mike,i hear you but i don't believe you!
cough*HOTBAR
What about DAP,why is that not on your database?
THE FACT-detections are being reviewed/dropped by ASW vendors as a result of legal action/threatened legal action/anticipated legal action etc |
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eightball009
8-Ball Strikes Again
Premium
join:2003-11-03
Virginia Beach, VA
2 edits | reply to eburger68
A couple of days ago i heard about what lavasoft did. So i ran a search and found this thread. After reading the first 5 pages io decided to run a scan of adaware, spybot, MS and spy sweeper. I always thought that MS was good. This changed my mind. The adaware confirmed it. Its gone. MS might not be to far behind. I let all three scan. I have no deleted anything as of yet. I have also noticed google ads coming up in the forums. Is anyone else getting those?
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For those who fight for freedom, life has a special flavor the protected will never know |
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CajunTek
Insane Cajun
Premium,MVM
join:2003-08-08
Arlington, TX | Uh.. MSAS doesn't do cookies... (well documented) But none of the rest will clean up after bube.d either...
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Lost in Texas |
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jmorlan
Hmm... That's funny.
Premium
join:2001-02-05
Pacifica, CA
·Pacific Bell - SBC
| reply to eburger68
Lavasoft just been delisted from the ASAP (Aliance of Security Analysis Professionals):
»forums.maddoktor2.com/index.php?···pic=3841
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Corrine
Premium
join:2004-08-27
| Lavasoft Forum
The link to the Lavasoft Support Forums from ASAP was a "dead link". Since there is not a Lavasoft support site to list, there was no alternative but to remove the dead link.
Anyone needing help with Ad-Aware can find assistance at the sites listed in this post: »Lavasoft forum off-line?
It is, after all, those who need help that we are concerned with, not the politics or management.
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Corrine, Administrator Freedomlist; Proud Charter Member ASAP Since 2004 (Alliance of Security Analysis Professionals) |
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